Operational Trainer

UnitedHealth Group•San Juan, PR

1d•Onsite

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Medical coding academy trainer delivers an effective certification training to equip learners to successfully clear a medical coding certification examination offered through the American Academy of Professional Coders (AAPC) while also providing the knowledge and skills needed to work as a professional medical coder.

Requirements

Certified Medical Coder with the following credentials: CPC, CIC, or CCS (CPC is mandate)
1+ years of experience in outpatient or inpatient coding/auditing
1+ years of experience in a clinical setting
Demonstrated working knowledge of computer functions and applications such as Microsoft Office (Outlook, Word, Excel) and Windows operating systems
Willing to work 40 hours per week. (May be required upon business needs to work weekends, holidays, and shifting schedules)
Ability to work from an office - trainers are required to be in the office when the new hires are in the office
Fluent in Spanish/English

Nice To Haves

Training experience

Responsibilities

Create, develop, and deliver a medical coding academy training course for either Certified Professional Coder (CPC) and/or Certified Inpatient Coder (CIC) as per business requirement
Support team in terms of registration and scheduling of their examination
Accomplish training readiness and all logistics required to conduct the academy training (coding manuals, training rooms, etc.)
Prepare learning materials whenever required
Tracking assessment scores
Organize, coordinate, and communicate training programs for the business
Provide feedback on regular basis
Partner with leadership to provide coaching during training
Provide feedback to management on individual and group training results
Provide feedback to the instructional design team
Review and update training materials as needed
Ability to facilitate diverse groups of people
Flexible to travel depending on business requirement to conduct training from different sites
Other duties may apply