Operational Technology (OT) Engineer will assist our automation and Distributed Control Systems (DCS) customers in developing, delivering, maintaining, and optimizing state-of-the-art automation and advanced controls solutions. Operational Technology Engineer Essential Duties and Responsibilities: Work with our customers to become a Trusted Advisor by: Actively listening, communicating, and developing solutions to accomplish customer’s objectives. Taking an active leading role in cooperatively working with internal and external customers to develop effective and innovative solutions to customer issues. Providing ongoing site support, which may include: Distributed Control System configuration, commissioning, startup, and tuning. Distributed Control System, field instrumentation, and system related troubleshooting and problem resolution. Developing optimized and advanced Loop tuning strategies and lead implementation. Creating and managing interfaces to PLCs, drives, and various control bus networks. Performing advanced cybersecurity maintenance. Setting up and configuring Microsoft Windows administrator functions across complex systems and layer architectures. Creating and managing ethernet IP networks. Leading teams performing routine customer visits on larger sites. Reviewing technical documentation for adherence to standards such as control system power and grounding, panel design, and P&ID drawings. Recommend and implement plant floor digital transformation technologies, including setting up and configuration of Operational Analytics, Product Data Management, and Operations Management Systems. Travelling to customer facilities. Provide clear and frequent communications by: Performing moderate to advanced diagnostic and troubleshooting over the phone or video and in person. Creating detailed and professional engineering reports and proposals offering clear recommendations and guidance to customers. Work as a team by: Leading roll out of new technology and product solutions as they align with organizational objectives. Helping colleagues as they encounter situations. Participating in and supporting the Novaspect’s technical access line (NTA). Mentoring other Control System Engineers. Developing and delivering training to teams and customers. Working closely with sales to bring in any opportunities. Work to grow Novaspect as an employee-owner by: Representing Novaspect’s core behaviors, quality, customer service and brand. Developing technical expertise in one or more controls systems, infrastructure, and operational technology areas. Complying with internal and customer safety programs. Capturing leads for additional product or service opportunities. Developing customer relationships and engaging as a trusted advisor to address medium to short-term customer needs. Identifying business development opportunities. Representing Novaspect at Industry and Trade events.
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Job Type
Full-time
Career Level
Mid Level