Tournament Operational Support | $15/hr. (Event-Based)

Colonial Country Club • Fort Worth, TX

28d • $15 • Onsite

About The Position

Colonial Country Club is seeking dedicated and detail-oriented individuals to join our team as Operational Support staff for the Charles Schwab Challenge. This temporary position offers a unique opportunity to be part of a world-class PGA Tour event, assisting with ticketing and sales operations to ensure a seamless guest experience.

Requirements

• Previous experience in ticketing, sales, event operations, or customer service preferred.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Excellent communication and problem-solving abilities.
• Ability to work long hours, including weekends and holidays, in outdoor conditions.
• Must be able to handle cash transactions and operate point-of-sale systems.
• Team player mentality with a positive and proactive approach.
• Must be available for the full duration of the tournament setup period (May 11 - June 1, 2026).
• Background check and drug screen required.

Nice To Haves

• Previous experience in ticketing, sales, event operations, or customer service preferred.

Responsibilities

• Assist with ticket sales, distribution, and verification at entry points.
• Provide customer support for ticketing inquiries, troubleshooting, and guest assistance.
• Process payments and manage on-site sales of event-related merchandise or packages.
• Support sponsors and hospitality guests with access coordination and credential distribution.
• Ensure smooth entry and crowd flow to designated event areas.
• Maintain accurate records of sales transactions and reconcile daily sales reports.
• Act as a liaison between ticketing, sales, and guest services teams to ensure efficient operations.
• Respond promptly to any operational needs or guest concerns as directed by management.
• Other job duties as assigned.

What This Job Offers

• Education Level: No Education Listed