Operational Support Associate - Pipeyard

MRC Global

99d

About The Position

The Operational Support Associate - Pipeyard is an on-site position with responsibilities for ensuring efficient operational support and inventory management by serving as the primary liaison between internal teams and third-party yard resources. This role facilitates timely order releases, maintaining accurate inventory, system records, damage documentation, and claims processing.

Requirements

• Requires a high school diploma and/or 1 - 2 years of related experience, or may possess a degree in lieu of experience.
• Prior experience in a warehouse, distribution center, or pipeyard setting is preferred.
• Possess computer skills to include Microsoft Office and Excel proficiency.
• Self-motivated, strong reasoning and reading skills.
• Strong organizational skills with attention to detail and time management skills with demonstrated ability to multitask.
• Ability to make good decisions and work independently or as part of a team.
• Ability to establish rapport with 3rd party yard personnel, service center and corporate team members at every level using written correspondence, proper phone etiquette, and other effective interpersonal skills.
• Ability to work scheduled and unscheduled overtime.
• Must possess a valid driver's license.

Responsibilities

• Serve as primary point of contact for 3rd-party yard resources.
• Ensure timely release of orders from 3rd-party yards to provide OTD to our customers.
• Expedite pipe tally sheets and other information from 3rd-party yards.
• Ship support and receive materials within 24 hours of receiving pipe tallies from 3rd party yards.
• Perform inventory reconciliations for 3rd party yard inventory materials.
• Review receiving documentation for damages, entering damage details into the MRC Global system, and initiating claims with Supply Chain Management and vendors.
• Coordinate damage inspections, repair estimates, and scheduling with yard personnel and vendor Quality Control (QC) teams.
• Oversee repair process, tracking progress, and updating inventory records.
• Assist with service centers and corporate continuous improvement projects.
• Assist and maintain system work instructions.
• Maintain site inventory by assisting in inventory audits.
• Maintain confidential information pertaining to operations and contract information.
• Carry out other duties within the scope, spirit, and purpose of the job.

Benefits

• Tuition assistance and career development to support your professional growth.
• Comprehensive benefits and incentives.
• Employee Assistance Program available to all employees and household family members.
• Focus on environmental and social responsibility.
• Support for customers in the transition to green energy and decarbonization.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees