Operational Success Specialist

The Collier Companies•Gainesville, FL

1d•Onsite

About The Position

The Collier Companies is seeking a dynamic and experienced Multifamily Professional to join their team as an Operations Specialist. This unique on-site role involves traveling to communities across Florida, assessing their individual challenges, and implementing effective strategies to create success. The ideal candidate will have a proven track record in multifamily property management as a leasing specialist or assistant community manager, with expertise across a range of asset types including student housing, luxury apartments, lease-ups, and/or conventional properties. The Collier Companies is a fast-growing company that fosters a professional attitude and a strong team spirit. They are committed to training their teams well, honoring their achievements, and promoting from within. Their team is highly focused on both personal and professional growth, building strong relationships with residents, and creating an environment that each resident can call home. The company recognizes team members as the foundation of their success, aligning with their internal mission statement: PROUDLY SUPPORTING OUR TEAM MEMBERS IN BECOMING THEIR BEST SELVES. Their external mission is PROUDLY MAKING YOUR HOME THE HEART OF OUR BUSINESS. They are good stewards to each other, believe in collaboration, and support one another to achieve their missions. They pride themselves on working and growing with the principles taught in “The 7 Habits of Highly Effective People”. The Collier Companies Team Members are committed to CANI (Constant & Never-Ending Improvement) & to utilizing their I&R (Initiative & Resourcefulness) to find solutions that are BOTH E&E (Efficient & Effective) that they implement via IIT (I Intend To ____). They are committed to ongoing learning and sponsor book clubs, training, and mentorship, also offering an internal learning program called Collier College. The company has a goal to double in size within the coming decade, bringing stability to the marketplace and residents with a long-term hold strategy. They are privately owned and have been in business since the 1970s, currently owning and managing over 12,000 apartment homes and pacing over 1,000 new apartment home construction starts each year. They believe in the importance of people, providing a home, and responding to residents' needs.

Requirements

Minimum of 3 years in multifamily property management, with a strong background in leasing diverse asset types
Exceptional communication and problem-solving skills
Ability to work independently and handle high-pressure situations
Willingness and ability to travel extensively and stay on-site for extended periods

Nice To Haves

Bachelor’s degree in Property Management, Business Administration, or a related field
Relevant industry certifications (e.g., CPM, CAM)

Responsibilities

Execute stabilization plans under the direction of the Stabilization Lead
Drive leasing, collections, and day-to-day operational performance
Step into key on-site roles as needed to maintain continuity of operations
Ensure company systems and processes are being followed consistently
Identify and correct breakdowns in execution at the site level
Support achievement of occupancy, delinquency, and rate targets
Maintain strong resident interactions and service standards during stabilization
Operate on-site for extended periods to stabilize performance

Benefits

The Collier Companies 401k match is 100% of your contribution up to 10% of your gross income
Up to 24 days off during your first year with an annual increase!
Stylish TCC logo attire is provided
Comprehensive medical, dental & vision insurance
Group & supplemental life insurance policy options
Healthcare reimbursement account & legal services insurance
Career growth opportunities
Industry education opportunities
Book clubs, training, and mentorship to support the professional and personal growth of our team
Internal learning program called Collier College