Operational Risk Oversight Officer

Truist Bank • Atlanta, VA

3d • Onsite

About The Position

The Operational Risk Oversight Officer is a key contributor to the Truist second line-of-defense Operational Risk Oversight team responsible for independent risk oversight of the CSBB (Consumer & Small Business Banking) LOB. Truist Operational Risk Oversight Officers work closely with Business Unit Risk Executives, Risk Oversight, Risk Program Owners, and other senior leaders and management to advise on operational risk-related topics, provide effective challenges of Operational and Enterprise Risk Programs, and independently identify and assess operational risks across their assigned areas of oversight.
For this opportunity, Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position. This includes, but is not limited to:
H-1B,
F-1 OPT
F-1 STEM OPT
F-1 CPT
J-1
TN-1
TN-2
E-3
O-1
Future sponsorship for U.S. lawful permanent residence status
LOCATION:
Please note that candidate must be located in or willing to self-relocate to one of the following locations:
Charlotte, NC
Raleigh, NC
Richmond, VA
Atlanta, GA
Winston Salem, NC
Truist 'in office' requirement is 5 days per week. No full remote or relocation assistance available at this time.

Requirements

• Bachelor's degree with major in financial-related discipline (accounting, business, finance, etc.) or equivalent education and experience.
• Ten+ years of banking or risk management experience with subject matter expertise in area of oversight.
• Strong grasp of Operational and Enterprise Risk Frameworks including risk identification and assessment. Working knowledge of enterprise Governance Risk and Compliance (eGRC) platforms and tools (e.g., RSA Archer).
• Subject matter expertise related to business functions which may include by are not limited to deposits, consumer lending, payments, investment banking, commercial lending, human resources, legal, and finance.
• Strong business acumen / knowledge, problem solving, critical thinking, influencing, and decision-making skills.
• Experience operating independently and navigating ambiguity to deliver value.
• Time management skills and adaptable to dynamic and complex work environment with multiple concurrent deliverables. Demonstrated ability to organize and manage complex initiatives and deliver high-quality, executive level work products.
• Excellent interpersonal and communication skills demonstrating the ability to establish credibility with all levels of management effectively.
• Comfort with data and applying analysis to derive value-add insights.
• Adept with Microsoft Office products.
• Ability to travel, occasionally overnight.

Nice To Haves

• SME related to business functions which may include but are not limited to: deposits, consumer lending, payments, investment banking, commercial lending, human resources, legal and finance
• Deep expertise in end‑to‑end retail banking operations and operational risk frameworks, with the ability to serve as a senior advisor to business leaders and effectively interpret how emerging risks, trends, and control gaps impact large‑scale consumer businesses.
• Proven experience delivering credible, data‑driven effective challenge on risk trends (e.g., fraud metrics) to leadership teams, as well as demonstrated ability to influence senior executive committees or governance bodies,
• Demonstrated ability to serve as a primary operational risk liaison to business partners, providing subject‑matter expertise on the application of RCSA and broader Ops Risk programs without direct execution responsibility, and maintaining the presence, confidence, and communication skills required to engage with senior executives.
• Familiarity with financial services related laws, rules, regulations, and risk management standards e.g., Consumer Financial Protection Bureau (CFPB), SR15-19, BASEL Committee on Banking Supervision, Securities Exchange Commission (SEC), Sarbanes-Oxley (SOX), Consumer Financial Protection Bureau (CFPB), Financial Industry Regulatory Authority (FINRA), etc.

Responsibilities

• Provides independent risk oversight for Truist Business Units by effectively identifying, monitoring, mitigating, and reporting on operational risks.
• Escalates key risk matters to the Business Unit Risk Executives, Risk Oversight, Risk Program Owners, and other senior leaders and management, as needed.
• Reviews and challenges first line-of-defense (1LOD) Risk Program execution as required by policy or directed by the ORO Director. Monitors, reviews, and challenges risk and control self-assessments, scenario analyses, loss analyses, change risk assessments, readiness assessments, key indicators, and risk identification. Documents effective challenge within Archer (or other solutions) as prescribed by Risk Program requirements. Issue Findings in accordance with the Enterprise Issues Management Policy.
• Attends Business Unit Risk Committees/Working Groups and other Steering Committees relevant to the assigned oversight areas. Engages with key 2LOD partners (e.g., Compliance, Technology, Financial Crimes, etc.) regularly to stay informed on risk drivers impacting operational risk.
• Participates in strategic initiatives with broad operational and enterprise level impact. Provides leadership and strategic direction in the design of solutions to complex problems. Uses business acumen and experience to enable and enhance communication between businesses and 2LOD functions.
• Strengthens and sustain a proactive risk culture by demonstrating effective risk management and establishing productive partnership routines across the organization including direct engagement with executives and senior management. Interfaces regularly to influence outcomes related to the effective management of Operational Risk.
• Possesses a strong subject matter expertise and is a steward of the Operational and Enterprise Risk frameworks. Executes and directs independent oversight of the adequacy of operational controls to achieve business outcomes to meet strategic and financial goals within risk appetite.
• Monitors legal, regulatory, compliance and audit matters for assigned BU oversight areas and ensure timely action and monitor risk exposures, concentrations, and limits for compliance with risk appetite.

Benefits

• All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.
• Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
• Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
• Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.
• As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level