Operational Risk Lead
About The Position
Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role Square Financial Services, Inc. ("SFS") was approved for an industrial bank charter by the Utah Department of Financial Services ("UDFI") and deposit insurance from the Federal Deposit Insurance Corporation ("FDIC") in March 2020. The Bank opened in March 2021 as a Utah corporation and has since been delivering on Block's mission of economic empowerment by helping small business owners and underserved communities across the United States. SFS has launched a search for an Operational Risk Leader, who will report to the Chief Risk Officer. You will be responsible for designing, implementing, and overseeing a comprehensive operational risk management program for the Bank, ensuring alignment with regulatory requirements and industry best practices.
Requirements
- 8+ years of operational risk management experience in financial services or banking
- Proven track record of at least 3 years managing and developing high-performing teams
- Demonstrated experience building or significantly enhancing operational risk programs
- Bachelor's degree in Finance, Risk Management, Business, or related field
- Deep knowledge of operational risk frameworks, methodologies, and regulatory requirements
- Experience working with bank regulators (FDIC, OCC, Federal Reserve, state banking departments)
- Strong leadership and stakeholder management skills
- Excellent communication skills with ability to influence at all levels of the organization
- Proficiency in leveraging AI tools and technologies to enhance productivity and solve complex problems
- Strategic thinker with hands-on execution capabilities
- Passion for Block and desire to help customers
- Thrives in fast-paced, innovative environments with evolving priorities
Nice To Haves
- MBA or relevant certifications (FRM, PRM, CORMS) strongly preferred
Responsibilities
- Develop and implement an enterprise-wide operational risk management framework for SFS
- Establish operational risk policies, procedures, and
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
