Operational Risk Fraud Oversight Manager II

City National Bank

102d • $99,000 - $176,000

About The Position

Operational Risk Management (ORM) is responsible for providing independent and objective oversight of the management of risks arising from City National Bank's business processes, people, systems or external events. Working with the Enterprise Risk Manager for Fraud and Payment Systems, the Fraud Manager II will contribute to the ongoing review and monitoring of operational risk programs executed by assigned 1LOD business or corporate unit(s), including Risk and Control Assessments, Control Management Activities, Key Risk Indicators, Operational Risk Events, Issue Management, Scenario Analysis, Risk Appetite, Products and aggregating and reporting of operational risk information to the Management Risk Committee, Risk Committee of the Board and RBC. The Fraud Manager II is responsible for providing advisory and oversight for Fraud within ORM, with a particular focus on strengthening operational risk management efforts to support decision-making. This position provides an excellent opportunity to strengthen the operational risk management framework, which includes risk identification and assessment; risk measurement; risk controls; and risk monitoring and reporting to improve operational resilience.

Requirements

• Bachelor's Degree or equivalent.
• Minimum 10 years of experience in the financial services industry.
• Minimum 7 years of experience in risk management, operational risk management, compliance, or audit.
• Minimum 5 years of control assessment and validation experience.

Nice To Haves

• Bachelor’s degree or higher and other professional qualifications such as CPA, CIA, etc.
• Knowledge of OCC rules and regulations.
• Strong understanding of three lines of defense risk management structure and requirements.
• Strong understanding of Risk Management/Operational Risk Management.
• Strong knowledge of internal control management practices and testing methodology.
• Strong knowledge of issue management practices with proven experience in issue resolution.
• Ability to handle complexity and ambiguity.
• Ability to deal effectively with conflict.
• Well-developed influencing skills.
• Strong interpersonal, verbal, and written communication skills.
• Demonstrated ability to think critically and facilitate change through collaborative effort.
• Self-motivation, discipline, task focus, and a proven record of delivering high quality results within strict deadlines.
• Ability to multitask and prioritize several concurrent initiatives.
• Ability to work in a matrix environment.

Responsibilities

• Work collaboratively with assigned business or corporate unit(s) to embed an understanding of the risk profile and risk appetite of the bank.
• Review and challenge operational risk practices against CNB operational risk framework and policies.
• Understand material existing and emerging risks which align with assigned business or corporate unit(s).
• Review, challenge and monitor 1LOD risk appetite and key indicators.
• Review and challenge whether 1LOD strategic priorities sufficiently consider the full spectrum of risks.
• Provide advisory, oversight, and challenge to 1LOD development and implementation of business processes, procedures, and controls.
• Review and challenge 1LOD risk acceptances and new business initiatives.
• Credibly challenge 1LOD risk monitoring and reporting and related protocols.
• Review and challenge 1LOD annual testing and monitoring plans.
• Review and challenge regulatory remediation activities in assigned coverage areas.
• Review and challenge self-identified issues and escalation in assigned coverage areas.
• Influence and monitor progress of action plans to improve the risk and control environment.
• Exhibit high attention to details in identifying, aggregating, and communicating issues and control gaps.
• Lead with the preparation of status reports, key metrics and other ORM reporting information.
• Contribute to ad-hoc assignments/special projects.
• Maintain awareness of current regulatory/industry trends impacting the Bank’s operational risk management program.
• Act as an internal advisor to business and corporate units regarding the ORM framework, policies and procedures.
• Support and facilitate audit and regulatory exam activities.
• Build effective relationships, alliances, and strategic partnerships across CNB and RBC.
• Build and grow risk talent through mentoring, coaching, and training.

Benefits

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans.
• Generous 401(k) company matching contribution.
• Career Development through Tuition Reimbursement and other internal upskilling and training resources.
• Valued Time Away benefits including vacation, sick and volunteer time.
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs.
• Career Mobility support from a dedicated recruitment team.
• Colleague Resource Groups to support networking and community engagement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees