Operational Resilience Program Manager / Business Analyst

BizTek People, Inc. | APA International Placement Consultants • New York, NY

1d • Hybrid

About The Position

BizTek People is in search for an experienced Operational Resilience Program Manager / Business Analyst (Contract) for our client in NYC!

A leading global financial institution is seeking an Operational Resilience Program Manager to support its Operational Resilience function. The team is responsible for managing business threats, reducing disruption risk, and ensuring readiness across critical operations through resilience strategy, program execution, continuity testing, and crisis management.

This role supports initiatives across multiple lines of business and corporate functions to meet regulatory expectations and strengthen operational resilience capabilities.

Requirements

• Strong project management experience with proven ability to lead and deliver complex initiatives
• 5–7 years of experience, including several years in financial services
• Background in Business Continuity Planning and/or Disaster Recovery preferred
• Working knowledge of U.S. regulatory requirements related to Operational Resilience, BCP, and DR
• Detail-oriented, able to work independently, with strong organizational skills
• Experience writing policies and procedures
• Ability to plan/schedule timelines, track milestones, and manage deliverables
• Skilled in producing progress reports, requirements documentation, presentations, and stakeholder communications
• Strong analytical and problem-solving skills
• Excellent verbal and written communication
• Bachelor’s degree or higher
• Proficient in Microsoft Office (Word, Excel, PowerPoint, SharePoint, Project)

Nice To Haves

• Big 4 consulting or equivalent experience is a plus

Responsibilities

• Manage a portfolio of initiatives focused on Business Continuity and Disaster Recovery compliance and improvement
• Develop and deliver key program deliverables, including a Disaster Recovery Policy and Procedure
• Build remediation plans, oversee execution, track progress/escalations, and prepare final submission packages

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level