Operational Resilience Manager 

Brown Brothers Harriman • Jersey City, NJ

136d • $150,000 - $180,000

About The Position

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career. Background: The Enterprise Incident Management (“EIM”) team is a team within the Protect Pillar in Systems. The Protect Pillar is a unique BBH-construct designed for clear, centralized and coordinated accountability: to protect against physical and logical security risks; to safeguard stakeholder assets; and to detect, prepare for, and respond effectively to security events. To that end, the Protect Pillar encompasses the following areas: Cybersecurity; Enterprise Data Protection and Data Governance; Enterprise Incident Management; Global Security; and Information Security Management (“ISM”). Given that technology is an integral component of the Pillar’s control measures and a key asset to safeguard, the Protect Pillar sits within BBH’s Systems organization.

Requirements

• Minimum 8+ years of experience in information security or business continuity / disaster recovery role, preferably within financial services.
• Technical proficiency of IT systems, infrastructure and applications.
• Understanding of cybersecurity response frameworks (e.g., NIST, ISO), DFS Part 500 regulations, DORA, BCP/DR best practices and industry practices.
• Excellent analytical and communication skills.
• Strong PowerPoint and Excel skills.

Responsibilities

• Evaluating and enhancing our systems recovery testing framework, including ensuring that critical applications can be restored in a timely manner.
• Ensuring data backups and restoration protocols are effective.
• Completing and tracking remediation from test results to closure.
• Ensuring documentation (e.g., on risk-based approach to testing, on applications exempted from testing) is complete, accurate and up-to-date.
• Designing and conducting recovery exercises, including tabletop exercises, systems recovery/full failover simulations, application-level fail simulations, and other technical recovery efforts.
• Evaluating and enhancing the Firm’s business continuity and disaster recovery (BCDR) protocols, including operational resiliency plans, business impact assessments (BIA) and BCP plans.
• Collaborating with business units and other Systems units to identify and improve restoration protocols for business-critical applications.
• Serving as the point of escalation of the BCP team and fostering collaboration and cross-training.
• Responding to Internal Audit/ SOC 2 reviews of our BCP program.
• Responding to client DDQ and participating in client due diligence meetings regarding the Firm’s BCDR program.

Benefits

• Base salary, discretionary bonuses, and profit-sharing.
• Healthcare and income protection.
• Professional development opportunities.
• Time off programs that support overall well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees