About The Position

Sandvik Mining in Alachua, FL is looking for a Rotary Drills – Operational Readiness Manager. You will be a member of the Service Operations team, responsible for setting the standard and facilitating the successful Entry-Into-Service of Sandvik equipment with the customer, managing expectations and consistent delivery globally. The Rotary Drilling Division within Sandvik Mining is a global supplier of rotary production drills for open pit mining applications, and is in Alachua, Florida, USA.

Requirements

  • Excellent communication skills and the ability to build strong and successful internal and external stakeholder relationships.
  • Exceptional interpersonal, influencing and conflict management skills to manage a diverse group of stakeholders.
  • Proficient in global operations.
  • High level of analytical and reporting skills with attention to details.
  • Autonomous and organized with good time management skills.
  • Enthusiastic and persistent personality with can-do mentality.
  • Business fluent in English, additional languages would be an advantage.
  • Ability to work with others in various geographies and different time zones.
  • Ethics/Values/Integrity/Trust.

Nice To Haves

  • Black Belt Lean Six Sigma.
  • Specialized heavy equipment or Mining Industry Experience is considered a plus.

Responsibilities

  • Develop and implement the operational readiness philosophy and set the strategic direction to drive operations service excellence for operational readiness globally.
  • Assist with development of new regional operational readiness manager or liaise with existing regional managers (non-hierarchical).
  • Facilitate communication, develop and enhance key relationships between production unit and sales areas teams to create efficient, customer focused and mutual profitable businesses.
  • Coordinate the identification of all applicable laws, regulations, licenses and permit requirements, and ensure compliance with safety, quality and efficiency including delivery against PA expected profitability levels.
  • Follow operational readiness business case deviations, escalating issues and establish operational readiness governance.
  • Align processes to enhance accountability and responsibility within the value chain.
  • Continuously evaluate deliveries and improve processes to reach operational excellence.
  • Identify, evaluate, prioritize, develop, implement, and monitor service standards (SOP) to generate efficiency in service execution together with the divisional Service Agreement manager.
  • Interact closely with key stakeholders: within service operation, commercial, engineering, sourcing, suppliers, logistics, and other divisions.
  • Drive operational service excellence globally within operational readiness to ensure the most efficient total cost of ownership for our customers.
  • Provide regular reports to the Asset Lifecycle Support Manager on the above activities.

Benefits

  • Comprehensive total compensation package including a competitive benefits package of life, health, dental, and disability insurance.
  • Paid time off and paid holidays.
  • Employee wellness and recreational discounts.
  • Tuition reimbursement.
  • Generous 401(k)-retirement savings plan.
  • Opportunities for professional development and training.
  • Opportunities for career advancement.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

Bachelor's degree

Number of Employees

5,001-10,000 employees

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