Operational Program Mapping Lead

Morgan Stanley-posted 2 months ago
$105,000 - $170,000/Yr
Full-time • Mid Level
Baltimore, MD
5,001-10,000 employees
Securities, Commodity Contracts, and Other Financial Investments and Related Activities
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The NFR Data & Analytics team is looking for an experienced professional to lead the Firm's Operational Mapping Program. With a background in consulting, financial services or a related industry, you will be passionate about designing and delivering effective enterprise-wide programs. The Operational Mapping Program is central to the Firm's ability to effectively manage our inter-affiliate relationships. We work in conjunction with key stakeholders including Non-Financial Risk, Outsourcing, Third Party Vendor Management, Business Continuity, Resiliency and Recovery and Resolution Planning. You will be responsible for delivering a new suite of Operational Mapping capabilities across the enterprise in conjunction with our Technology and Business Partners. As part of a team focused on the development of consumer-grade capabilities, you will be responsible for building, delivering and running core Operational Mapping solutions for our business partners. You will be able to build your skills in data-centric design techniques to deliver industry leading solutions, including the adoption of machine learning and GenAI.

  • Lead the design and development of Operational Mapping capabilities to support the documentation of inter-affiliate process relationships and their operational dependencies
  • Work with Operational Mapping stakeholders to understand and model core data requirements/relationships and to ensure these can be operationally met
  • Act as Product Owner for technology solutions built to support the Operational Mapping Program including close liaison with our Technology teams
  • Project Manage both business-as-usual and project-based activities across the global team
  • Represent the Operational Mapping Program in relevant governance forums including leading our stakeholder working groups
  • Educate our stakeholders in the regulatory drivers and functional requirements of the Operational Mapping Program
  • Support business-as-usual activities in managing Operational Mapping data including the evolution of regulatory requirements in the Operational Mapping domain
  • Oversee a global team of full-time employees in various locations including Budapest, Mumbai and Baltimore
  • At least 6 years' relevant experience would generally be expected to find the skills required for this role.
  • An understanding of Operational Mapping or one of its related disciplines such as Business Continuity, Vendor Management or Recovery and Resolution Planning.
  • Experience of managing enterprise-wide programs in complex and dynamic business environments including driving consensus across stakeholders
  • Product Owner experience in an agile development environment including driving business requirements, recurring prioritization and feedback, and user acceptance testing.
  • Excellent people management skills with the ability to grow and develop talent preferably within a global team setting
  • Bachelor's degree or equivalent experience.
  • Excellent interpersonal skills, including the ability to work as part of a team and delegate tasks.
  • Must be a self-starter and highly organized; attention to detail a must.
  • Excellent analytical skills required.
  • Strong written and verbal communication skills.
  • Aptitude in design, both at a data level and from a user experience perspective
  • Experience in use of data science, machine learning or generative AI to solve business problems
  • Medical, Prescription Drug, Dental, Vision
  • Health Savings Account
  • Dependent Day Care Savings Account
  • Life Insurance
  • Disability and Other Insurance Plans
  • Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually)
  • 10 Paid Holidays
  • 401(k)
  • Short/Long Term Disability
  • Discretionary bonus component
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