Operational Performance Manager
About The Position
The Organizational Performance Manager is a strategic and highly skilled part‑time leader who plays a pivotal role in advancing Triple C’s organizational effectiveness, executive capacity, operational systems, and compliance‑aligned processes. This role blends executive operations, organizational performance, compliance administration, and strategic coordination, ensuring the CEO and its senior leaders are enabled to make timely, informed, high‑impact decisions. The ideal candidate thrives in an environment that values innovation, mission alignment, cross‑functional partnership, and a hands‑on approach to getting things done.
Requirements
- 5 years of experience in executive operations, organizational performance, project management, administration, compliance coordination, or related roles.
- Exceptional communication, writing, and executive‑level presentation skills.
- Strong systems mindset with proficiency in Microsoft Office, data dashboards, workflow tools, digital collaboration platforms, and Generative AI.
- Ability to manage sensitive information with discretion; strong ethical judgment.
- High attention to detail, reliability, and follow‑through.
Nice To Haves
- Experience in nonprofits, human services, healthcare, housing, or community‑based organizations preferred.
Responsibilities
- Strengthen internal processes, tools, and workflows that drive organizational effectiveness.
- Improve coordination and visibility across departments through dashboards, project tracking, and structured communication rhythms.
- Support HR, compliance, and program teams with light systems administration, document management, and data quality improvements.
- Serve as the operational backbone to the CEO — managing priorities, coordinating cross‑departmental initiatives, and ensuring leader time is allocated to the most strategic work.
- Prepare briefings, presentations, and executive summaries that synthesize complex information into clear, actionable insights.
- Manage board‑related coordination, including calendars, agendas, materials, tracking, and follow‑up items.
- Partner with assigned Department Leaders to support document updates, audit preparation, grant‑related tracking, and risk‑reduction workflows.
- Ensure agency files, policies, and records are organized, current, and accessible for internal and external review.
- Support agency‑wide training tracking, reporting, and documentation.
- Improve communication flow between the Executive Team, program leaders, administrative teams, and external partners.
- Draft, edit, and distribute internal communications, announcements, and project updates.
- Strengthen the organization’s cadence of planning, execution, measurement, and follow‑up.
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What This Job Offers
Job Type
Part-time
Career Level
Manager
Education Level
No Education Listed
