Operational Excellence Regional Manager (East)

Mission Critical Group•West Chester, PA

26d

About The Position

The Operational Excellence (OpEx) Regional Manager serves as a strategic partner and execution lead, responsible for deploying The MCG Way across multiple locations within an assigned U.S. region. This role is essential to bridging enterprise strategy with frontline execution, ensuring each site operates with discipline, maturity, and a focus on continuous improvement. The OpEx Regional Manager collaborates with Center of Excellence leadership to develop and implement regional OpEx roadmaps, drive performance, and reinforce alignment with company-wide objectives. This individual may directly or indirectly lead site-level Continuous Improvement Leaders and plays a critical role in enabling transformation and supporting M&A activities across the region.

Requirements

Bachelor’s degree in Engineering, Business, Operations, or related field.
7+ years of progressive experience in manufacturing, operations, or consulting roles with a focus on Lean, Six Sigma, or Continuous Improvement.
Multi-site experience with demonstrated success in deploying OpEx frameworks.
Proven track record of leading large-scale improvement efforts and building organizational capability.
Deep knowledge of Lean tools (5S, Standard Work, Value Stream Mapping, Visual Management, Kaizen, Kanban).
Strong command of Six Sigma and problem-solving tools (DMAIC, 8D, Fishbone, Pareto, A3).
Ability to synthesize complex strategic priorities and translate them into executable actions.
Highly skilled at influencing, coaching, and facilitating across all levels of an organization.
Strong communication skills—verbal, written, and visual—for engaging and aligning teams.
Data-driven with solid analytical and project management capabilities.
Comfortable in both shop floor and executive settings.
Ability to move around the manufacturing plant, including walking, standing, and climbing stairs.
Occasional use of hands to handle or feel objects, tools, or controls.
Ability to lift and carry items up to twenty-five (25) pounds. All lifting should be done following OSHA standards.
Must be able to see and hear well enough to navigate the plant safely and communicate effectively with team members.
Frequent travel to regional sites required; presence on production floors is expected.

Nice To Haves

Exposure to private equity, M&A integration, or high-growth environments preferred.
Knowledge of Hoshin Kanri (Policy Deployment) methodologies is preferred.

Responsibilities

Lead the deployment of The MCG Way within the assigned region, focusing on: Strategy Deployment Operational Execution Continuous Improvement
Create, own, and execute the Operational Excellence roadmap for the region, broken down by location, with defined priorities, timelines, and measurable targets to advance operational maturity.
Act as a strategic partner to site and regional leadership by translating company strategy into day-to-day execution on the shop floor and in office functions. Inclusive of Scorecard, Projects and Macro Plans.
Coach and guide site-level Continuous Improvement Leaders and functional teams to build capabilities and drive sustainable improvement.
Facilitate Kaizen events focused on solving business-critical problems.
Drive adoption of foundational tools and practices, including: Process Management Visual Factory Kaizen Real-Time Problem Resolution (RTPR) Root Cause & Corrective Action (RCCA)
Build a culture of daily accountability, visual management, and operational discipline throughout the region.
Enable collaboration across sites by identifying, standardizing, and scaling best practices.
Monitor site performance metrics and lead cross-functional problem solving to close gaps.
Play a key role in M&A activities within the region, including support during assessment/due diligence phases and leadership during post-acquisition integration to align operations with The MCG Way.
Support organizational transformation and change management initiatives aligned with growth objectives.
Provide regular progress updates and insights to the VP of Operational Excellence and other executive stakeholders.