Operational Excellence Project Manager

Guardian Life • New York, NY

104d • $93,080 - $152,915 • Hybrid

About The Position

The Operational Excellence Project Manager (PM) is a shared resource for business and support function leadership, to deliver complex technology projects on time by managing the project scope, resources, budgets, risks, stakeholder communication, coordinating cross-functional teams, monitoring progress, and ensuring quality.

Requirements

• Bachelor's degree required; advanced degree is a plus.
• PMP Certification is a plus.
• 7+ years of project management and/or process improvement experience, preferably with a consulting background (Accenture, Deloitte, IBM, BMG).
• Industry acumen: Insurance (Life, Disability, Retirement, Group) / financial services (Investments - asset liability management, and fixed income).
• Strong leadership qualities to guide and motivate project teams.
• Excellent verbal and written communication skills for effective stakeholders and team engagement.
• Ability to multi-task, manage complex projects efficiently.
• Strong analytical and critical thinking skills to identify and solve issues that arise during the project.
• Communicate effectively, address conflict constructively, and foster teamwork.

Responsibilities

• Define the project scope, goals, and objectives and create detailed project plans, schedules, and budgets.
• Manage project teams to ensure clarity on tasks, priorities, deadlines, and foster a collaborative environment through effective communication and interpersonal skills.
• Identify potential risks, develop mitigation plans, and drive issues to resolution through effective problem-solving.
• Serve as the primary point of contact for project updates, clearly communicating progress, risks, and outcomes to all levels across the organization.
• Support stakeholders through transitions to ensure adoption and sustainability.
• Build and maintain strong relationships with internal teams and external vendors to ensure project success and alignment with strategic goals.
• Prepare and manage project budget, track expenses, and maintain budgetary controls throughout the project lifecycle.
• Track project progress against the plan, monitor key performance indicators, and adjust schedules and plans, as necessary.
• Establish the boundaries and deliverables of a project, manage business requirements, and success criteria.
• Ensure that all project deliverables meet quality standards and align to expectations standards across the organization.

Benefits

• Support and flexibility to achieve professional and personal goals.
• Skill-building, leadership development, and philanthropic opportunities.
• Contemporary, supportive, flexible, and inclusive benefits and resources.

What This Job Offers

• Job Type: Full-time
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree