POSITION SUMMARY: The Operational Excellence Program Manager will lead key initiatives within HR Operations, with a focus on operational excellence, scalability, and employee experience. The incumbent will be responsible for managing complex, cross-functional programs that enhance efficiency, driving process improvements, increasing automation, and ensuring alignment with organizational strategy and compliance standards. PRINCIPAL RESPONSIBILITIES: Lead and deliver enterprise-level HR programs focused on process optimization, systems integration, and service delivery improvement. Define program strategy, objectives, KPIs, and success metrics to ensure clear alignment with HR and organizational priorities. Develop and manage detailed project plans, including timelines, budgets, milestones, risks, and stakeholder responsibilities. Implement process improvement frameworks to drive efficiency, eliminate redundancy, and streamline end-to-end HR workflows. Partner cross-functionally with HR Centers of Excellence, IT, Legal, Finance, and Compliance to ensure seamless execution of operational initiatives. Champion digital transformation efforts across HR platforms and systems to improve accuracy, scalability, and employee experience. Drive change management and communication strategies to ensure stakeholder engagement and adoption of new processes and systems. Conduct post-implementation reviews and establish continuous improvement cycles to sustain operational excellence and compliance. Perform other job-related duties as assigned or apparent.