Operational Excellence Expert (System)

IU Health • Indianapolis, IN

1d • Hybrid

About The Position

Our teams shape strategic initiatives, have passion, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Operational Excellence team in the role of Operational Excellence Expert (System). This position is full time with 4 days of work onsite and one day remote. This role works out of our Gateway Plaza office in Indianapolis, IN.
Role Responsibilities
Champions program development for the System Operational Excellence Office to accelerate the knowledge and skills application of lean principles, methods and tools in healthcare operations in support of the organization's financial, quality, and patient safety goals.
Leads and provides training, facilitation, and development of strategic high impact process improvement initiatives, utilizing an organizational approach to standardize, spread, improve, and innovate.
Provides comprehensive support to ensure on time completion of system projects in alignment with the organization's mission, vision, and strategic imperatives.
Acts as a mentor to develop lean application and coaching mastery with deployment teams in partnership with Operational Excellence Directors.
Takes initiative to identify knowledge and skills gaps, and develops and delivers training to team members and leaders throughout the organization that is tailored to the position.
Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states.
IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals, and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.
Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.

Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.

Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We’re looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.

Requirements

• Bachelor's Degree is required. Master's Degree is preferred.
• Requires 7-10 years of relevant experience.
• 3 - 5 years experience implementing improvement projects is required.
• 2 - 3 years experience with complex matrix organizations is required.
• Process improvement experience required.
• Change management experience required.
• Project management experience required.
• Requires basic proficiency in MS Office.

Nice To Haves

• Prior experience in the Healthcare industry is preferred.

Responsibilities

• Champions program development for the System Operational Excellence Office to accelerate the knowledge and skills application of lean principles, methods and tools in healthcare operations in support of the organization's financial, quality, and patient safety goals.
• Leads and provides training, facilitation, and development of strategic high impact process improvement initiatives, utilizing an organizational approach to standardize, spread, improve, and innovate.
• Provides comprehensive support to ensure on time completion of system projects in alignment with the organization's mission, vision, and strategic imperatives.
• Acts as a mentor to develop lean application and coaching mastery with deployment teams in partnership with Operational Excellence Directors.
• Takes initiative to identify knowledge and skills gaps, and develops and delivers training to team members and leaders throughout the organization that is tailored to the position.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees