Operational Exam Business Support Analyst

Galileo Financial Technologies•Cottonwood Heights, UT

8d•$22 - $24

About The Position

Welcoming, collaborative and having the opportunity to make an impact - is how our employees describe working here. Galileo is a financial technology company that provides innovative and revolutionary software products and services that power some of the world's largest Fintechs. We are the only payments innovator that applies tech and engineering capabilities to empower Fintechs and financial institutions to unleash their full creativity to achieve their most inspired goals. Galileo leads its industry with superior fraud detection, security, decision-making analytics and regulatory compliance functionality combined with customized, responsive and flexible programs to accelerate the success of all payments companies and solve tomorrow's payments challenges today. We hire energetic and creative employees while providing them the opportunity to excel in their careers and make a difference for our clients. Learn more about us and why we work here at https://www.galileo-ft.com/working-at-galileo. The Role: The Operations Exam & Business Support Control Analyst reports to the Associate Manager, Operations Exam & Ops Business Support, and will lead and coordinate the execution of Operations business controls and analysis. This strategic role will become the subject matter expert for their assigned product controls and will be the Directly Responsible Individual (DRI) for the execution, storage, and standardization of all business controls assigned to you.

Requirements

1 year experience at SoFi, or in lieu of SoFi experience 3+ years in the financial services industry
Experience with process mapping and workflow documentation
Excellent interpersonal skills, including building relationships across all levels, departments, and personality types to guide stakeholders through exam requests
Exceptional skills with Google suite products
Exceptional attention to detail, with the ability to identify complex process gaps within a workflow
Strength in taking action, strong analytical skills, and solid business judgment
Expert written and verbal communication skills required, and ability to synthesize, key messages and themes to present to stakeholders.
Passion to learn, responsibly grow our business, and support our mission of helping members get their money right
Ability to balance and prioritize multiple work streams for different stakeholders
Exceptional organizational skills

Nice To Haves

Business Control experience
Operations banking product experience
Experience working with third-party service providers
Experience in Fintech operations

Responsibilities

Execute controls for your assigned portfolio, including oversight, evidence gathering, and storage, to allow for an ‘effective’ control rating by Business Control Testing.
Perform ad-hoc control tests across operational processes to ensure safety and soundness across global operations.
Design, document, and maintain clear, standardized procedures for all controls assigned to you, including writing procedures where they currently do not exist.
Prepare reports and presentations for leadership and governance committees related to control outcomes, opportunities, emerging risk, and overall control performance for product specific controls.
Develop new controls, as needed, related to emerging compliance risks or issue management milestones.
Develop process maps for assigned controls (as needed) outlining workflow or process to identify control gaps.
Work with leadership to develop strategies that improve the return on investment of control execution—across manual, automated, and technology-driven processes—to drive sustainable long-term cost savings.