Operational Control and Oversight VP - Fixed Income Operations

Santander

68d • $97,500 - $180,000

About The Position

The Vice President of Operational Control and Oversight - Fixed Income, is a First Line of Defense position and will be responsible for overseeing the day-to-day operational performance, risk management, and control framework of the Fixed Income operations team. This includes ensuring high service quality, regulatory compliance, and alignment with internal standards. The role requires a strategic thinker with strong leadership skills and the ability to manage a complex operating model. Must be able to effectively collaborate with various stakeholders while influencing strategic goals.

Requirements

• Bachelor's Degree or equivalent work experience in Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field.
• 5-10+ years of relevant experience, the last 3 years managing a FI Operations or Middle Office team.
• In-depth knowledge of the Operational processes supporting Fixed Income Operations.
• In-depth knowledge of Fixed Income Products.
• In-depth knowledge of Broadridge PostEdge.
• In-depth knowledge of the Broadridge software Impact, BPS, Gloss and FINPro.
• Demonstrated experience building controls and KPI and KRI to manage Operations.
• In-depth knowledge of the confirmations and settlement process of Securities transactions, particularly in LATAM, EMEA, and North American markets.
• In-depth knowledge of SWIFT message standards for securities.
• Deep understanding of the liquidity implications of settling securities.
• Deep understanding of SEC rules for confirmation and customer statements.
• Strong analytical and problem-solving abilities.
• Advanced Microsoft Office skills including Excel, Word, PowerPoint and Power BI.
• Programming skills, in particular Python desirable.
• Familiar with automation technologies and AI tools.
• FINRA Series 99 mandatory or ability to obtain it within 6 months of joining the firm.

Nice To Haves

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Responsibilities

• Act as the primary point of contact for all fixed income operations.
• Drive the oversight governance model, including regular service reviews, KPIs, SLA adherence, and issue escalation protocols.
• Ensure full transparency into the operations environment through structured reporting and periodic reviews.
• Maintain a strong control environment by enforcing risk and control standards across operations.
• Own incident and issue management related to operations activities, including root cause analysis, remediation, and preventive measures.
• Monitor compliance with regulatory requirements and internal policies (e.g., trade reporting, reconciliations, client onboarding, etc.).
• Establish and track operational performance metrics (e.g., break management, trade matching, fails, settlements, corporate actions).
• Review Operational adherence to KPIs and SLAs, proactively managing any underperformance or systemic issues.
• Liaise with Front Office, Risk, Compliance, Audit, and Technology to manage cross-functional initiatives involving Operations.
• Represent Fixed Income Operations in internal committees, governance forums, and external regulatory interactions as needed.
• Partner with the Business and other internal teams on continuous improvement, automation, and transformation efforts.
• Support onboarding of new processes or products into Operations with robust controls and documentation.

Benefits

• Base Pay Range Minimum: $97,500.00 USD
• Base Pay Range Maximum: $180,000.00 USD

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees