Operational Compliance Specialist
About The Position
This role is responsible for ensuring all field colleagues, branches, and brands are properly licensed and accounted for in the company licensing software. This includes but is not limited to new hire applications, license transfers, business registrations, county registrations, California Pesticide usage Reports, California School reports, WDO reports submissions, requesting checks, tracking CEU courses, and tracking regulatory complaints. This role will also assist with training files, applicable pesticide permits, business licensing, and local association fee management.
Requirements
- Attention to detail and analytical skills
- Ability to read, analyze, and interpret government regulations Arizona regulations.
- Ability to effectively present information and respond to audience inquiries
- Ability to demonstrate high levels of drive, work ethic, and personal accountability, with the ability to help mitigate stressful scenarios while partnering with department and field leadership
- Ability to listen with empathy
- Ability to maintain sound judgement and high ethical standards, and willing to notify appropriate leadership if rules, regulations, and policies are not being followed at any level in the organization
- Ability to problem solve
- Strong verbal and written communication skills
- High school diploma or GED; or 1-2 years of related experience and/or training; or equivalent combination of education and experience
Nice To Haves
- Associate degree preferred
Responsibilities
- Excellent understanding and proficiency in Lycensed and able to assist with training for field leaders to ensure adoption, utilization, and compliance of/in system.
- Receives and updates licenses or certifications for initial set up/renewal and escalates license issues to the responsible parties.
- Works with the branches, routing and scheduling teams, and other applicable colleagues to ensure proper licenses or certifications are assigned to each employee as defined by company policy and regulations.
- Assists with license applications, renewals, and transfers.
- Maintains standards for license requirements, verifiable documentation, and updates/communicates requirements to field management as needed.
- Ensures and monitors compliance with all federal, state and local regulations.
- Occasionally serves as subject matter expert for regulatory requirements and ensures locations and employees are following federal, state and local laws pertaining to licensing and regulatory reporting.
- Assists with the mediation of administrative regulatory concerns and representing the company interests when necessary.
- May serve as liaison with state regulatory and pest control associations.
Benefits
- Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
- Professional and Personal Growth
- Multiple avenues to grow your career
- Training and development programs available
- Tuition Reimbursement benefits (for FT Colleagues)
- Health and Wellness
- Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
- Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
- Savings and Retirement
- 401(k) retirement plan with company-matching contributions
- Work-Life Balance
- Vacation days & sick days
- Company-paid holidays & floating holidays
- A company mindset that prioritizes health, safety, and flexibility
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
