Operational Analytics and Performance (OAP) Intern

Endeavor Air • Minneapolis, MN

39d • Onsite

About The Position

The Operational Analytics and Performance (OAP) Intern will integrate knowledge and theory learned in the classroom with practical application and skills development in a professional workplace. The Intern will utilize analytical and critical thinking skills to complete project-based work assignments with an emphasis in Operational Analytics.

Requirements

• Currently enrolled full-time in an undergraduate degree such as Data Analytics, Statistics, Data Science or Mathematics with Junior or Senior credit standing at the time of application submission.
• Above average written and communication skills.
• Microsoft Office Suite platforms.
• Effective organizational, time management, & multi-tasking skills
• Ability to work full time (32-40 hours/week) during weekdays, with some schedule flexibility, if needed.
• Ability to work and be based in Minneapolis, MN; relocation assistance is not available.
• Ability to work both independently and collaboratively in a business environment.
• Repetitive motion such as typing.
• Minimal physical exertion such as: pulling, pushing, reaching, bending, standing, walking, and light lifting of boxes, bags files, and electronic equipment not in excess of 30 lbs.
• Travel as necessary.
• Computer work, in a typical office environment sitting for the majority of the day.
• Embraces diverse people, thinking and styles. Listens and communicates openly, honestly, and respectfully. Acts in an ethical manner.
• Concern for Safety - Consistently makes safety and security, of self the priority.
• A continuous learner who identifies and addresses learning needs to advance own performance.
• Dedicated to meeting the expectations and requirements of internal and external customers.

Nice To Haves

• Prior analytical experience (data analysis/reporting) or database management experience preferred.
• Knowledge of SQL, Python, or other programming language preferred but not required.

Responsibilities

• Perform data analysis and distribution to provide Company employees with essential performance data.
• Assist in tracking and reporting of on-time statistics, customer service metrics, and other performance metrics to help the company meet goals and provide a valuable service to its customers.
• Prepare daily, weekly, monthly, and ad hoc reporting for senior management, Delta Air Lines, and other company departments and employees.
• Develop data mining queries from system databases and statistical data models for comprehensive analysis.
• Create automated processes where applicable for data extraction, report processing, and distribution through Tableau, SAS, Excel, or other available programs.
• Participate in operational meetings when attendance is requested.
• Provide accurate historical performance trends and forecasts to other operating divisions.
• Performs other duties as assigned.

Benefits

• Free or reduced-rate travel privileges on Delta Air Lines and 80+ air carriers worldwide for employees and eligible family members
• Comprehensive Medical, Dental, and Vision Plans
• 401(k) with Company Match starting on Day 1
• Operational Performance Rewards (OPR) Program
• Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Accounts (FSA), and voluntary supplementary benefit options

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Industry: Ambulatory Health Care Services
• Number of Employees: 5,001-10,000 employees