Southern Oregon University-posted 3 months ago
$28 - $36/Yr
Full-time • Entry Level

Information Technology provides information resources and technology services to the entire campus community, in support of the academic mission. Information Technology provides technical assistance in the design, acquisition, installation, and maintenance of the campus information technology, media, and telecommunications infrastructure, including: desktop computer equipment; institutional databases; enterprise-wide applications; technology equipped classrooms, distance learning classrooms, telecommunications systems; centralized access to a campus-wide software library, remote on-line services, open-access and program specific computer labs, consulting, training, and user support. Information Technology provides assistance to University leadership in strategic planning for technology initiatives which strengthen both efficiency and effectiveness. The ability to interact with a diverse population is essential. This position is responsible for the maintenance and administration of network, infrastructure, and application systems that service the SOU Campus Network. This includes configuring enterprise solutions to meet customer expectations and requirements, align with the mission and goals of the University, and comply with Information Technology department standards, policies, and procedures. The position also shares system administration responsibilities with the other members of the Infrastructure Services Team.

  • Setup and provisioning of enterprise applications.
  • Setup and provisioning of new servers, including virtual servers.
  • Developing specifications and project plans for operating system and enterprise software deployments.
  • Collaborating with the other system and network administrators to design, monitor, and support the university’s network infrastructure, including physical, logical, security, and disaster recovery.
  • Monitoring and patching servers for security and operating system updates.
  • Cooperating with the other members of the Infrastructure Services Team to design, maintain, and update the university’s enterprise directory.
  • Supervising student employees involved in server systems activities.
  • Working closely with User Services staff.
  • Supporting escalated technical issues.
  • Installing operating system upgrades.
  • Maintaining electronic logs and other records for periodic review.
  • Performing regularly scheduled maintenance.
  • Configuring and maintaining network printing operations.
  • Maintaining a test environment for research and development on new operating systems and other system software.
  • Performing system backups and file restores.
  • Documentation of the setup, configuration, and associated procedures for the systems administered by and/or within the purview of this position.
  • A bachelor's degree, preferably in computer science, engineering mathematics, telecommunications or a related technical field, or equivalent technical training and/or experience.
  • Minimum four years of experience as a Systems Administrator or Network Engineer.
  • Experience with desktop and server operating systems (Windows, Linux, Mac OS X).
  • Experience with networking equipment such as switches and routers.
  • Experience with system and network administration tasks.
  • Industry certifications such as Microsoft Certified Systems Engineer (MCSE), Red Hat Certified Engineer (RHCE), VMWare Certified Professional (VCP), Cisco Certified Network Associate (CCNA), or Juniper Networks Certified Associate (JNCIA).
  • Experience with the account management system, Okta.
  • Experience with Workday.
  • Experience with the Box Enterprise file storage system.
  • Experience with database systems (Oracle, MS SQL Server, MySQL).
  • Experience with high-availability clustering (MS, Novell, SQL Server).
  • Experience with enterprise directories (Active Directory, eDirectory, LDAP).
  • Experience with enterprise data backup systems (Veeam, Backup Exec, Syncsort).
  • Experience with enterprise storage systems (iSCSI, SANs, NAS).
  • Experience with virtualization technologies (VMWare, MS HyperV, Xen, KVM).
  • Experience with router and switch configuration.
  • Experience with Network Security Appliances (Palo Alto, SonicWALL, Sourcefire).
  • Experience with configuration management software (Puppet, Chef, SaltStack).
  • Experience with infrastructure monitoring software (Zenoss, Nagios, Zabbix, Icinga).
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401k
  • 401k matching
  • Paid holidays
  • Paid volunteer time
  • Flexible scheduling
  • Tuition reimbursement
  • Professional development opportunities
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