Operating Supervisor, OR Gas Ops - (Damage Prevention) Utility URD Svc

Consolidated Edison • West Nyack, NY

214d

About The Position

Under general supervision of the Section Manager, the Damage Prevention Operating Supervisor is responsible for managing the timely and thorough completion of locate mark out requests via one call tickets for company gas and electric underground facilities. To prevent damage to the Company's underground infrastructure, the Operator Supervisor educates company personnel, contractor excavators, and the public on safe digging practices and the law to call before you dig as per NYS Code Rule 753. Upon damage to the company's underground gas system, the Operating Supervisor will investigate the event, determine the root cause of the damage, and follow up with education for the excavator. The Operating Supervisor oversees company front-line employees, Damage Prevention Technicians (DPTs), as well as contract locators and Damage Prevention Inspection (DPI's) workforces. Through daily supervision of staff, the Operating Supervisor ensures fieldwork, administrative and emergency activities are executed safely, efficiently, and in compliance with all Company Work Procedures and Regulatory requirements.

Requirements

• Bachelor's Degree and 2 Years Related work experience in Damage Prevention, or the operation and maintenance of a gas distribution system, or equivalent operations experience.
• Associate's Degree and 4 Years Related work experience in Damage Prevention, or the operation and maintenance of a gas distribution system, or equivalent operations experience.
• High School Diploma/GED and 5 Years Related work experience in Damage Prevention, or the operation and maintenance of a gas distribution system, or equivalent operations experience.
• Must fulfill the requirements of the Operator Qualification for the assigned area of supervision within 1 year of accepting the position.
• Must possess strong decision-making skills, be able to balance priorities, handle multiple assignments and take decisive action.
• Thorough knowledge of excavation practices, safety and environmental procedures, and estimating methods.
• Ability to interpret relevant drawings, blueprints, maps and records, and specifications.
• Strong interpersonal skills and demonstrated ability to interact with a wide variety of audiences and collaborate in cross-functional teams including comfortability with public speaking and presentation delivery.
• Participates in the Company's Emergency Management Processes and storm plans.
• Must have a valid driver's license and the ability and willingness to work and travel within the company's service territory.
• Working knowledge of gas distribution system, operations, maintenance and/or damage prevention work methods.
• Strong computer skills including proficiency with all aspects of the Microsoft suite, Oracle, Ticket Management System, and Web based systems.

Nice To Haves

• Knowledge of Regulatory gas transmission and distribution codes and requirements.

Responsibilities

• Provide daily, direct, active, and visible supervision of front-line employees regarding safety practices and standards; gas operations work methods and procedures; and regulatory and compliance requirements and programs.
• Lead and motivate a workforce ensuring high quality workmanship and productivity.
• Balance fieldwork and administrative activities.
• Inspect work performed by outside contractors near Company underground Gas and Electric facilities, assuring proper work methods and appropriate safety of Company underground facilities.
• Estimate cost, prepare requisitions, and schedule contractor work related to locating the gas and electric system.
• Utilize Oracle as required.
• Effectively collaborate, communicate, and interact with internal departments and external customers and effectively resolve customer requests/complaints.
• Perform timely, accurate, and organized management of various and important administrative activities (e.g., timesheet review and approval, time-off approvals, fieldwork paperwork review, Transmission Line Activity Reports (TLAR)).
• Educate excavators on safe digging practices and damage prevention techniques.
• Manage human resources and employee labor relations issues at the operational level with assistance from the respective departments.

Benefits

• Must be available 24/7 and available to participate in off hour emergency response activities (not frequent).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Utilities
• Education Level: Bachelor's degree