JLL-posted 3 months ago
$160,000 - $180,000/Yr
Full-time • Senior
Chicago, IL

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are looking for hybrid-working Operating Model practitioner for our Global Business Excellence & Transformation (BE&T) team to support the delivery of high-quality operating model diagnostic, design and optimisation initiatives. We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate. If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

  • Engaging with key stakeholders companywide to shape their vision and strategy, identifying high-level blockers that will act as design principles for a more in-depth operating model design review
  • Supporting and leading holistic operating model design diagnostics, identifying thematic operating improvement themes to support business case drafting and internal investment processes
  • Using operating model design methodologies and principles to form future-state people, process, technology, governance, and location strategies that deliver on business and functional objectives
  • Assisting business and functional leads in the delivery of the future-state operating model design
  • Building and maintaining ongoing relationships with internal customers and Business Excellence & Transformation team members
  • Coaching and guiding project team members, including the mentoring of junior employees and the contribution to our shared knowledge base
  • Strong professional experience, ideally with a top-tier consulting firm and/or with a firm with a well-established transformation agenda at a Senior Manager level
  • Proven track record in diagnosing business challenges, designing solutions and delivering results through the implementation of strategic and tactical operating model and/or organizational design change
  • Experience of multi-territory business transformation, including working across multiple jurisdictions to identify opportunities for process improvements including automation, technology enhancements, offshore migration and/or significant changes to location strategy
  • Understanding of or exposure to global real estate markets preferred but not essential
  • Exceptional communication skills coupled with excellent active listening skills
  • Ability to clearly articulate messages to a variety of audiences
  • Ability to influence others and move toward a common vision or goal
  • Knows how to effectively structure, staff and manage projects and teams
  • Has a structured approach to problem solving with a natural inclination for planning strategy and tactics
  • Confidence in running operating model diagnostic levers to build future state design and benefit models
  • Knowledge of operating model / organizational design theory and structures
  • A track record of building strong business cases and taking them through and investment approval process
  • Commercially and financially astute, comfortable with reading and assessing a company P&L
  • Confidence using Microsoft Office applications, including a strong ability using excel for benefit and business case modelling
  • Experience in change management and leadership skills
  • Ability to work effectively at all levels in an organization
  • Team player and able to work collaboratively with and through others
  • Analytical skills with a structured approach to problem solving
  • Drive to fix the ultimate root causes to drive sustainable change
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
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