Operating Model Practitioner

JLL-posted 3 months ago

$160,000 - $180,000/Yr

Full-time • Senior

Hybrid • Chicago, IL

5,001-10,000 employees

Real Estate

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JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are looking for hybrid-working Operating Model practitioner for our Global Business Excellence & Transformation (BE&T) team to support the delivery of high-quality operating model diagnostic, design and optimisation initiatives.

Engaging with key stakeholders companywide to shape their vision and strategy, identifying high-level blockers that will act as design principles for a more in-depth operating model design review
Supporting and leading holistic operating model design diagnostics, identifying thematic operating improvement themes to support business case drafting and internal investment processes
Using operating model design methodologies and principles to form future-state people, process, technology, governance, and location strategies that deliver on business and functional objectives
Assisting business and functional leads in the delivery of the future-state operating model design
Building and maintaining ongoing relationships with internal customers and Business Excellence & Transformation team members
Coaching and guiding project team members, including the mentoring of junior employees and the contribution to our shared knowledge base

Strong professional experience, ideally with a top-tier consulting firm and/or with a firm with a well-established transformation agenda at a Senior Manager level
Proven track record in diagnosing business challenges, designing solutions and delivering results through the implementation of strategic and tactical operating model and/or organizational design change
Experience of multi-territory business transformation, including working across multiple jurisdictions to identify opportunities for process improvements including automation, technology enhancements, offshore migration and/or significant changes to location strategy
Understanding of or exposure to global real estate markets preferred but not essential

Confidence in running operating model diagnostic levers to build future state design and benefit models
Knowledge of operating model / organizational design theory and structures
A track record of building strong business cases and taking them through and investment approval process
An understanding of operating model change levers and their applications, such as automation, process excellence, operational excellence, location strategy, and organisation design
Commercially and financially astute, comfortable with reading and assessing a company P&L
Confidence using Microsoft Office applications, including a strong ability using excel for benefit and business case modelling

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays

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