About the position
The Maintenance Supervisor provides maintenance support and is accountable for delivering on our commitments to our residents. This includes quality move-in, resident satisfaction, quality and timely service and personal attention to our residents. The Maintenance Supervisor responds to our resident's service request and is instrumental in helping Cushman and Wakefield deliver superior customer service to our residents.
Responsibilities
- Prepares all market-ready apartments, which may include painting, carpet cleaning/repair, general repairs, and housekeeping to ensure a quality product to our residents.
- Completes resident service request in a timely manner.
- Has knowledge of various maintenance functions including and not limited to plumbing, pool maintenance, air conditioning, heating, general carpentry skills, appliance, electrical, painting, caulking, snow removal, scheduling, and life safety issues.
- Maintains grounds, pools/ hot tubs, common areas, and dog parks to keep them clean, free of trash, debris, and other safety issues.
- Performs on-call emergency procedures as required.
- Reports any maintenance issues that affect the budget such as life safety, vacant repairs, property damages, and common area needs to the manager.
- Schedules and performs preventative maintenance and records such activities.
- Is knowledgeable of state, local, and federal housing laws, codes, policies, and systems regarding maintenance.
- Attends and participates in training programs as required by Cushman & Wakefield and local city and state jurisdictions.
- Provide superior customer service and represents the company in a professional manner at all times.
Requirements
- High School Diploma, GED, Trade, Technical, or Vocational school.
- 3+ years of related experience.
- EPA 608 - Minimum Type II, or CPO, or local city required certificate.
- Must possess a valid Driver's License.
Nice-to-haves
- Knowledge of safe use of cleaning agents and equipment used to perform job duties.
- Ability to add, subtract, multiply, and divide in all units of measure, whole numbers, common fractions, and decimals.
- Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs.
