Operating Director

RELIVE Health North Wales•North Wales, PA

13d•$70,000 - $80,000

About The Position

The Operating Director must represent the Relive brand and maintain a high level of professionalism and confidentiality. The Operating Principal role not only requires a range of managerial and administrative duties including clerical tasks, customer service, and personnel resource and administration management but also supports company operations by maintaining office systems and supervising staff. At RELIVE Health, we present our clients the opportunity to rewrite the path of their own unique health and wellness journey, from the inside out and the outside in. We pride ourselves on our passionate team members and staff who break the stigma surrounding relationships between clients and providers. We accomplish this by advocating for our clients’ individual needs as well as providing them with ongoing support and tools to allow for exceptional results, and ultimately help them look and feel their best. We emphasize a collaborative team environment where everyone works together and values communication, support, and interactiveness. By working collaboratively, we are able to deliver innovative solutions and remarkable service to our clients. Explore your future at Relive Health. Click here to discover Career Opportunities. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to RELIVE Corporate.

Requirements

Strong communication and collaboration skills with developed written and verbal communication with attention to detail, and ability to establish effective working relationships with staff and external suppliers, etc.
Leadership Skills: Able to motivate, discipline, and resolve conflict. Developed interpersonal and communication skills.
Implementation of new policies or processes.
Analytical Skills: Able to find efficiencies, problem solve and assist challenges as they arise.
Multi-Tasker with minimal supervision.
Proven flexibility and willingness to handle a variety of tasks independently and to deadlines.
Working knowledge of excel, technology savvy

Nice To Haves

Experience in business management is preferable.

Responsibilities

Oversee day-to-day operations of all offices, providing management/ owners with regular updates
Process payroll and HR procedures using QuickBooks and Paychex
Develop organizational procedures and systems for office personnel and sales teams, including filing, billing, accounts payable, payroll, scheduling, and sales compensation.
Maintain compliance: with insurance, business, medical and legal, including all federal and state legislation
Project management as and when required, for example, implementing new processes or new technology.
Vendor set-up, management, and ongoing relationships reviews
Order supplies and equipment as needed
Training and Education: For new employees and current staff
Maintain business office inventory and equipment functionality
Protect Patient Rights by maintaining the confidentiality of personal and financial information.
Maintain operations by following policies and procedures; maximizing productivity and efficiency
Working cross-functionally with the team to achieve company priorities.
Liaise with medical team members pre and post-therapy and participate in shared decision making
Educated to GED level and has previous experience working in a medical or office administration setting.