OpenShift Lead Engineer

TEKsystems•Baltimore, MD

5d•$119,600 - $179,400•Remote

About The Position

Think of TEKsystems Global Services (TGS) as the growth solution for enterprises today. We unleash growth through technology, strategy, design, execution and operations with a customer-first mindset for bold business leaders. We deliver cloud, data and customer experience solutions. Our partnerships with leading cloud, design and business intelligence platforms fuel our expertise. We value deep relationships, dedication to serving others and inclusion. We drive positive outcomes for our people and our business, and we stay true to our commitments and act in harmony with our words. We exist to create significant opportunity for people to achieve fulfillment through career success. Ready to join us? Here’s what the opportunity supported through our TGS Talent Acquisition Team requires: The OpenShift Engineer is a hands-on position responsible for providing consulting and delivery of services for clients through a range of internal and external functions. An OpenShift Engineer is expected to have the experience and background to perform all the duties described below for engagements that are focused on consulting/delivery within the defined subject matter area, including deliverables development, project planning and executions, adherence to contract attributes and costing, customer interaction, and other key aspects of solution-based managed services. For an Engineer, these engagements will typically be delivered remotely or at the customer’s North America location. They are expected to have adequate level skills required for complex deliverable-based, fully outsourced, or extremely large-scale engagements or programs within cross-functional project/programs. This role may require up to 25% travel. The ideal candidate will bring hands-on expertise with Red Hat Products, DevOps, and Cloud services in development and operational excellence. They will provide expert-level support for strategic ongoing and new TGS client initiatives. They will work amongst our other key partners to assist in the development of robust cloud offerings and bring holistic solutions across key focus areas of TGS DevOps strategic objectives. Additional responsibilities will include but not be limited to: Provide expertise, and support for DevOps and Cloud engagements through a range of internal and external functions in the following areas: Engagement Delivery: Develop and deliver solutions for TGS customers during implementation phases, as well as the setup of the engagement operating model, help define metrics and support the delivery of the defined statement of work. Help identify opportunities for service improvements. Practice Support: Provide input, and expertise and implement changes in the design, development, and improvement of service offerings. Assist in researching and developing new offerings and analyze competing offerings to ensure our practice is current and competitive. Create and maintain practice artifacts documenting key methods, processes and delivery tools. Engagement Delivery Support Responsibilities • Provide hands-on development and support for Transformation and DevOps projects on large enterprise applications • Communicate and coordinated with developers and architects from customer and 3rd party teams • Provide solution consulting and advice during the initiation and transition phases to the Delivery Manager as needed • Attend project kick-off meetings, status reviews, and other delivery meetings as requested by the Delivery Manager • Ensure engagement methodology is followed by team from opportunity assessment to project closeout • Develop collaborative relationship with the Delivery team to support the organization from a delivery perspective • Demonstrated ability to communicate to a nontechnical audience on technical issues • Demonstrated ability to communicate on a technical level to a technical audience • Excellent written and oral communication skills • Help define the team's performance metrics in alignment to customers KPIs Practice Support • Collect and provide input into the design, development and improvement of service offerings and internal DevOps and Cloud accelerator programs • Implement service offering changes in process and procedures • Maintain and organize DevOps practice intellectual property • Stay informed with regards to developments in the application management industry and maintain current knowledge of the generally accepted best practices in service transition and management

Requirements

Bachelor's in Computer Science or other engineering or technical discipline is required
5+ years of experience in information technology and/or professional services, with emphasis on subject matter expertise
At least 3 years’ experience as an OpenShift Engineer, deploying and maintaining clusters on both cloud and on-prem enterprise environments
At least 3 years' experience with OpenShift RBAC, authentication, logging and monitoring
At least 3 years' experience with Kubernetes and container workloads
Experience with Red Hat’s OpenShift Virtualization and Migration Toolkit for Virtualization (MTV)
Experience with Red Hat’s OpenShift Data Foundation (ODF)
Candidate must have subject matter expertise with one the following Cloud Service Providers: o Amazon Web Services (AWS) o Microsoft Azure o Google Cloud Platform (GCP)
Strong practical Linux (RHEL, CentOS, Fedora) and Windows-based systems administration skills in a baremetal, Cloud or virtualized environment
In-depth knowledge of virtualization platforms such as VMware vSphere, Red Hat Virtualization (RHV), or OpenStack.
Experience with source code and software collaboration technologies (e.g. GitHub, BitBucket, Artifactory)
Experience with CI/CD orchestrations tools (e.g. Tekton, Jenkins, Azure DevOps, GitHub Actions)
Experience with GitOps methodology (e.g. ArgoCD, Flux, Codefresh)
Experience with Automation tools (e.g. Ansible, Terraform, CloudFormation, Azure ARM Templates)
Knowledge of IP networking, VLANs, VP's, DNS, load balancers and firewalls
Experience with iSCSI, NFS, SMB/CIFS and other network file sharing protocols
Experience developing innovative solutions to complex business and technology problems
Strong problem-solving and troubleshooting skills

Nice To Haves

Strong track record of delivering projects of demonstrable complexity & scale
Strong scripting skills (e.g. Python, Bash, Groovy)
Experience with Red Hat Quay and Advance Cluster Security (ACS)
Ability to lead adoption and mentor team members on modern DevOps and architectural concepts
Hands-on with Kubernetes clusters building, deploying, configuring (e.g. EKS, AKS, GKE) Bonus for Hybrid cluster experience
Leadership abilities in an engineering environment in driving operational excellence and best practices
Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment
Familiarity in container technologies (Docker, Podman) and Kubernetes concepts
Excellence in technical communication with peers and non-technical cohorts
Sharp analytical abilities and proven design skills
Strong sense of ownership, urgency and drive
Outstanding written and verbal communication skills with an emphasis on communicating technical requirements and solutions to internal and external audiences.
Red Hat certifications (e.g., RHCSA, RHCE, Red Hat Certified Specialist in OpenShift Administration)
An associate level certification in either AWS, Azure, Google Cloud Platform

Responsibilities

Provide hands-on development and support for Transformation and DevOps projects on large enterprise applications
Communicate and coordinated with developers and architects from customer and 3rd party teams
Provide solution consulting and advice during the initiation and transition phases to the Delivery Manager as needed
Attend project kick-off meetings, status reviews, and other delivery meetings as requested by the Delivery Manager
Ensure engagement methodology is followed by team from opportunity assessment to project closeout
Develop collaborative relationship with the Delivery team to support the organization from a delivery perspective
Demonstrated ability to communicate to a nontechnical audience on technical issues
Demonstrated ability to communicate on a technical level to a technical audience
Excellent written and oral communication skills
Help define the team's performance metrics in alignment to customers KPIs
Collect and provide input into the design, development and improvement of service offerings and internal DevOps and Cloud accelerator programs
Implement service offering changes in process and procedures
Maintain and organize DevOps practice intellectual property
Stay informed with regards to developments in the application management industry and maintain current knowledge of the generally accepted best practices in service transition and management