About The Position

Crunch Bensalem is looking for a Front Desk Representative to join our team for the opening shift: 4:30 a.m.-10:00 a.m. The Front Desk will help ensure the smooth and efficient operational procedures within the Front Desk department, enabling the club to provide the highest level of customer service. He/She will demonstrate an aptitude and command of all company-wide policies and initiatives to ensure the integrity of the Crunch brand.

Responsibilities

  • Membership Sales.
  • Greet all members and guests with a smile and wish them well as they exit the club.
  • Check in all members and guests in accordance with company procedures.
  • Facilitate any messages on club software at member check-in.
  • Answer phones in courteous, helpful, professional manner.
  • Communicate special events to members and guests.
  • Maintain an atmosphere which makes members feel welcome.
  • Facilitate all member requests or forward to a manager.
  • Maintain a professional disposition at all times.
  • Sell retail products.
  • Schedule member services, tanning, hydro-massage, etc.
  • Facilitate payment of member services in accordance with company procedures.
  • Know club facility, services, and schedules.
  • Maintain a clean and organized work area.
  • Assist in all projects as delegated by club management.
  • Follow all policies and procedures in the Employee Handbook.
  • Opening and closing duties.
  • Attend any employee training meetings.

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What This Job Offers

Job Type

Part-time

Industry

Amusement, Gambling, and Recreation Industries

Number of Employees

1,001-5,000 employees

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