OPD Field Supervisor – West Region

Project Resources Group

19d

About The Position

Project Resources Group (PRG) is currently searching for an OPD Field Supervisor for the West region. This role will supervise a team of Damage Specialists to carry out essential damage assessments to facilitate the recovery of damages for our clients.

Requirements

Ability to perform the role of a Damage Specialist, including the ability to define the scope of an assessment, collect data and evidence, review and analyze information, determine liability and document properly the results of the assessment.
Ability to clearly communicate, resolve conflicts, and lead a team.
Must possess strong attention to detail, and strong analytical, written, and verbal communication skills.
Proficient in MS Word, MS Excel, MS Outlook and other job-related computer/applications.
Ability to multitask and manage time effectively.
Ability to foster and enable strong professional working relationships.
Ability to work independently.

Responsibilities

Directly supervise a team of Damage Specialists.
Collaborate with regional management in the planning and coordination of field activities, ensuring that tasks are aligned with a territory’s goals.
Allocate and supervise resources, including equipment, materials and personnel, to optimize productivity and meet the territory’s requirements.
Ensure that work in the field meets damage assessment quality and safety standards and requirements and is aligned with industry best practices.
Train new team members on processes, safety protocols, and job requirements. Provide ongoing training and support to enhance the skills and performance of the team.
Maintain accurate records of field activities, progress, and issues encountered. Generate reports and communicate updates to higher management as needed.
Address issues, conflicts and challenges that arise in the field promptly and effectively.
Implement solutions to minimize disruptions and maintain appropriate damage assessment processes.
Facilitate clear and effective communication between Damage Specialists, clients, recovery, and other stakeholders. Relay information, instructions, and updates accurately.
Meet with Damage Specialists regularly, which will include travel as necessary.
Assess the performance of field staff and provide constructive feedback as necessary.
Other related duties as assigned.