Overview Under direction, to perform work developing, analyzing, maintaining and implementing the EPIC EMR system software within the Healthcare Organization. Responsibilities PRINCIPLE DUTIES AND RESPONSIBILITIES (Essential Functions) Analyze and prioritize requests for system changes/enhancements, including requirements gathering. Identify potential problem areas and recommend processes and/or system improvements. Assures proper change control and documentation for upgrades and system modifications. This includes documentation of actions in release notes and coordination with other teams as necessary. Effectively works as a team member to ensure quality of integration across system applications. This includes working with vendors/third party entities that need to be integrated with the Epic product. Ensure programs and related components are continuously reliable, available and function as required. Investigate user problems and needs, identify their source, determine/implement solutions and document resolutions for future reference. This includes working on multiple-disciplinary teams to develop solutions. Document system and business requirements. Create test plans and scripts for system and user acceptance testing. Assist with and document the development of new operational procedures. Participate in the development, implementation and testing of application software, specifically those that interact with the Epic system. Provide guidance and support for ongoing training. Participate in the development and implementation of training materials.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree