About The Position

The Outpatient Nurse Coordinator is a Registered Nurse who is a member of the care delivery team. This position is responsible for the care of the patient in a global view, accountable for multiple aspects of the patient care package even when patient contact is minimized. The Outpatient Nurse Coordinator uses independent judgment and continued communication with the patient, family, physician, and community resources to assist the patient in attaining a measure of outpatient health. The role requires a commitment to the community and to the nursing profession.

Requirements

  • Minimum 3 years nursing experience.
  • Current licensure as a Registered Professional Nurse in practicing state.
  • CPR Certification.
  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR).
  • Registered Nurse (RN) certification.
  • Act 34 clearance.

Nice To Haves

  • BSN preferred.
  • Supervisory experience preferred.
  • UPMC approved national certification preferred.

Responsibilities

  • Demonstrates accountability for professional development that improves the quality of professional practice and the quality of patient care.
  • Actively participates in practice-based shared governance, goal setting, and supports the change and transition process to improve quality of care and the practice environment.
  • Serves as a highly engaged and full partner on the care team and responds willingly to care team member needs for assistance and partnership.
  • Participates in work that improves patient care and the professional practice environment.
  • Adapts to change and demonstrates flexibility with the change process.
  • Provides oversight and supervision to the overall practice environment, assisting all other disciplines and directing clinical/administrative activity as needed.
  • Demonstrates leadership capabilities with new nursing staff, patient information coordinators, medical assistants, and office assistant staff in the daily management of the patient process.
  • Formulates goals and a plan of care for patients that involves the patient as a partner and considers the individual needs of the patient in a holistic manner.
  • Triages patient situations and coordinates care with the physician.
  • Assists the physician with all aspects of patient care including assessment, evaluation, and education.
  • Provides care for patients in a global, holistic method, maintaining responsibility for the patient continuously.
  • Serves as the primary nursing resource to patient caseload.
  • Facilitates necessary services outside of the healthcare facility, interacting with homecare and other support services.
  • Develops and maintains productive working relationships internally and externally.
  • Demonstrates an understanding of cultural differences and holds peers accountable for healthy relationships.
  • Models safe work hours, time management, and a healthy lifestyle.
  • Communicates with peers and management any safety hazards identified in the workplace.
  • Assists the departmental manager in patient care planning, operations, and innovations.
  • Actively participates in department or practice-specific quality improvement efforts.
  • Identifies opportunities for quality improvement to colleagues and management.
  • Takes personal responsibility in improving patient satisfaction with the quality of care and service.
  • Utilizes research and evidence-based practice to support improvement in clinical care.
  • Becomes the patient advocate and voice to the physicians and physician extenders within the practice.
  • Demonstrates critical thinking in the identification of clinical, social, safety, psychological, and spiritual issues for patient care.
  • Practices solid communication skills and articulates the patient's condition to other care providers.
  • Patient documentation is comprehensive and promotes communication between caregivers.
  • Incorporates national professional organization goals to improve patient safety, quality, and satisfaction.
  • Creates a caring and compassionate patient-focused experience by building healing relationships.
  • Demonstrates knowledge of adult learning principles and applies them in teaching patients, families, students, and new staff.
  • Provides detailed and appropriate teaching to patients and families to guide them through the episode of care.
  • Serves as the primary nursing liaison for the development of a total care plan to patient and family.
  • Supports the development of students, new staff, and colleagues.
  • May serve as a preceptor for newly acquired staff.
  • Creates an environment of open dialogue, inquiry, and continuous development.

Benefits

  • Full-time, 40 hours per week, salaried position.
  • Work Schedule: Monday - Friday, 7:00am to 5:00pm.
  • No weekends or holidays.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Hospitals

Education Level

Bachelor's degree

Number of Employees

1,001-5,000 employees

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