Onsite Test Lead

HARMAN International • Chittenden, VT

1d • Onsite

About The Position

A Career at HARMAN As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day. About the Role An established Automotive Service Practice is looking for skilled Automotive Infotainment Test Lead for Android platform based IVI and QNX/Linux platform based Cluster program’s warranty issue lead for leading a team of test engineers and for triaging, testing in vehicle/bench and initial root cause analysis. In your work, you will be involved in leading a team of test engineers for infotainment domain warranty issue triaging, testing and log collection from bench/vehicle, interaction with issue reporter, and initial root cause analysis for any of the domains out of Audio, Connectivity, Projection, Screens, Cluster, etc. on bench and vehicle. You have to summarize the reports for the team and report to client. You have to coordinate with all stakeholders, like client program manager, domain managers, warranty issue reporters, etc as part of the lead role.

Responsibilities

• Lead a team of 5-6 test engineers who are involved in post-production warranty issue triaging.
• Initial defect triaging of the post-production warranty issues reported.
• Interact with applicable stakeholders to collect more information about the issues reported.
• Collect logs from reported vehicle
• Reproduce the reported issue in vehicle or bench to collect needed logs.
• Work with partners and customers in US and manage on-site collaboration between you and development teams.
• Effectively communicate and collaborate on daily basis with colleagues and stakeholders, both remotely and on-site.
• Manage internal and external stakeholders communications and negotiations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed