Onsite Technician
About The Position
At Foundation Technologies, we empower people to get back to work by removing technology barriers—crafting elegant, scalable solutions that make IT feel seamless. As a people-first organization, we believe the best engineers are not just technical experts, but thoughtful collaborators who simplify complexity and put client success at the center of everything they do. This role is designed for a mid-level technologist who thrives at the intersection of end user support, complex environments, and problem solving—someone who can simplify, communicate, and build relationships while making life easier for both our clients and our team.
Requirements
- 3+ years of IT support experience, including onsite work.
- Strong knowledge of macOS, Windows, and cloud technologies.
- Experience with MDM platforms (Jamf and Intune come to mind) and networking concepts.
- Strong troubleshooting and project implementation skills.
Nice To Haves
- Apple (ACSP, ACIP), Microsoft (MD-102, MS-102), Jamf, or networking certifications preferred.
- Experience with Windows Servers, NAS storage devices, and cloud environments.
- Ability to work in a fast-paced, multi-client environment.
Responsibilities
- Support multi-client environments with cross-platform expertise.
- Maintain MDM solutions and end user devices.
- Talking to humans, not just typing on keyboards.
- Troubleshoot server, NAS and cloud issues.
- Assist in IT project deployments and upgrades.
- Provide deskside support for end users.
- Communicate clearly, frequently.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
