Onsite Team Lead - Visalia, CA (Temporary)

Indeed Flex • Visalia, CA

80d • $23

About The Position

The Team Lead serves as the onsite representative responsible for supporting the start, duration, and end of each shift for temporary associates. This role ensures smooth workforce operations, maintains compliance with timekeeping and attendance processes, and provides direct support to temporary employees and the client operations team. The Team Lead acts as a liaison between the temporary workforce, OnTrac Operators, and the Client Success Manager (CSM), helping to ensure a safe, efficient, and productive work environment. This position is temporary through January 9th, 2026. The role demands scheduling flexibility and adaptability to a rotating or variable shift. Candidates must be available for shifts that could include evenings and weekends to meet dynamic business needs.

Requirements

• 1–2 years of experience in team leadership, staffing, or warehouse operations preferred.
• Strong interpersonal and communication skills, with the ability to interact effectively across diverse groups.
• Reliable, punctual, and adaptable to fast-paced environments.
• Familiarity with timekeeping systems or workforce management tools is a plus.
• Exceptional interpersonal skills to collaborate and communicate effectively with relevant internal and external stakeholders at all levels of the organization.
• High-level of technical acumen and proficiency to learn and utilize new software and technologies quickly.
• High-level of analytical and critical thinking skills with a strong drive to investigate, analyze, and resolve simple and complex problems.
• Strong organizational and time management skills to manage multiple priorities and meet conflicting deadlines with minimal direct supervision.

Nice To Haves

• Bilingual or multilingual abilities are highly valued.

Responsibilities

• Serve as the onsite Indeed Flex representative to welcome and direct temporary associates to the time clock.
• Support associates with clock-in issues or questions to ensure all workers are accurately logged in before entering the warehouse floor.
• Assist associates with questions related to their daily assignments and expectations.
• Provide additional support to associates who may experience language barriers to ensure understanding of duties and safety procedures.
• Escalate low fulfillment or attendance concerns to the CSM for agency allocation adjustments.
• Enable OnTrac Operators to focus on operational start-up priorities by managing workforce readiness tasks.
• Monitor the temporary workforce to ensure associates remain onsite and engaged during scheduled hours.
• Address or escalate any incidents of associates leaving early or missing from post without notice.
• Serve as a point of contact for onsite escalations, safety concerns, or workforce-related issues.
• Record lunch breaks and note any discrepancies to facilitate accurate timesheet processing.
• Confirm that all temporary associates clock out properly and take their personal belongings when leaving.
• Respond to end-of-shift inquiries from associates, escalating or documenting questions that require management follow-up.
• Review and verify daily attendance records to ensure accurate reporting in the client portal.
• Identify and flag No Call/No Show (NCNS) associates to restrict future shift bookings as appropriate.

Benefits

• $23.00 per hour
• Employee Assistant Program
• 25 days PTO (prorated) + Birthday Off
• 8 Paid Holidays
• Duvet days
• Volunteer days

What This Job Offers

• Job Type: Full-time
• Number of Employees: 251-500 employees