Onsite Staff Performance Supervisor

Employbridge Career•Austin, TX

10d•Onsite

About The Position

Do you want to utilize your exceptional customer service abilities in a challenging, client-facing role? We are seeking a motivation-driven Staff Performance Manager to join our team located in Austin, TX. If you are a dynamic individual who loves working in a fast-paced environment and helping to change people’s lives, then we are the company you have been searching for! EmployBridge is a place where your career and passion come together. Your Opportunity Anticipate staffing requirements and expectations; develops value-added services to support changing client needs Coordinate recruitment, screening, interviewing, and hiring of individuals for assignment Maintain timekeeping system and ensure payroll/invoicing is accurate Provide productivity, headcount, attendance, and other reports at the client’s request Manage employee relations at the site - including coaching, counseling, performance reviews, removal from assignments, and exit interviews Conduct onsite orientation, safety training Facilitate the initial treatment and reporting of workers’ compensation incidents Participate in scheduled service reviews at client site Act as the liaison between the branch office and the client Deliver superior customer service and develop relationships with supervisors and associates Other duties as assigned

Requirements

High School diploma or general education degree (GED) required
Exceptional customer service and communication skills required
Proficiency in Microsoft Excel - Strong Reporting Skills Required
Problem-solving skills
High levels of motivation and self-direction
Willingness to work after hours and on weekends if necessary
Ability to walk the facility floor frequently throughout a 10 hr shift
Work Friday, Saturday and Sunday from 12 pm - 10 pm

Nice To Haves

Staffing and CRM experience preferred
Experience in coaching and managing others

Responsibilities

Anticipate staffing requirements and expectations; develops value-added services to support changing client needs
Coordinate recruitment, screening, interviewing, and hiring of individuals for assignment
Maintain timekeeping system and ensure payroll/invoicing is accurate
Provide productivity, headcount, attendance, and other reports at the client’s request
Manage employee relations at the site - including coaching, counseling, performance reviews, removal from assignments, and exit interviews
Conduct onsite orientation, safety training
Facilitate the initial treatment and reporting of workers’ compensation incidents
Participate in scheduled service reviews at client site
Act as the liaison between the branch office and the client
Deliver superior customer service and develop relationships with supervisors and associates
Other duties as assigned

Benefits

High EQ/High IQ team
Comprehensive Medical, Dental & Vision benefits starting on the first of the month following hire date
Prescription Drug Benefits
8 Paid Holidays per year
2 Floating Holidays per year
Paid Time Off
401(k)
Wellness Program
Parental Leave
A variety of career paths and encourage promotion from within