Onsite Sr. Coordinator, Inventory Services

Avantor • Cambridge, MA

22h • $45,000 - $72,450 • Onsite

About The Position

Under moderate supervision, primarily responsible for documenting inventory by recording additions, disbursements, adjustments, losses and removal of items. Prepares inventory reports by collecting and analyzing information on stock usage. Maintains inventory operations by following policies and procedures and reports changes as needed. In this role, you will report to the Onsite Supervisor and will work closely with the Avantor’s Lab and Production Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science. Location: Cambridge, MA (Local Applicants ) Benefits: Health and Wellness: Medical, Dental, Vision, and Wellness programs Time Off: Paid Time Off (PTO), Company paid holidays, Choice holidays, etc. Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto, and home insurance Recognition: Celebrate your peers and earn points to redeem for gifts and products What we’re looking for Education: A High school diploma or GED is required Experience: Minimum of 2 years of experience in material handling, inventory replenishment, or customer service Good Manufacturing Practices (GMP) is a plus Proficiency in Microsoft Office applications, particularly Word and Excel Strong attention to detail and accuracy Excellent verbal and written communication skills Self-motivated with strong organizational and time management abilities Proven ability to prioritize tasks, meet deadlines, and work independently Professional demeanor with a strong commitment to customer service High regard for safety, quality, and strict adherence to protocols, policies, and procedures How you will thrive and create an impact Avantor’s Lab and Production Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. In this role you will: Oversee consumables, chemicals, samples, and other materials. Maintain accurate inventory records and process requests for inventory movement on and off-site. Monitor slow-moving and obsolete inventory, conduct cycle counts, and support annual physical inventories. Generate and maintain inventory reports and customer metrics. Perform desktop delivery of inbound packages. Ensure accurate tracking of expiration dates, lot numbers, and quantities. Utilize login functions and maintain GMP-compliant documentation. Serve as the primary point of contact for inventory-related inquiries. Communicate effectively with customers, purchasing directors, facility directors, and plant managers. Provide daily support, including order entry, reporting, metric tracking, and cost savings documentation. Manage backorder reporting, expedite orders, and coordinate direct factory shipments. Handle third-party support, quote management, document control, and resolution of invoice or pricing discrepancies. Coordinate outbound shipments, including hazardous materials, and ensure compliance with packaging and documentation requirements. Update and maintain Standard Operating Procedures (SOPs). Use various systems, including SAP, Citrix, Intranet, Avantor Inventory Management Systems, ChemSW, and customer-specific platforms. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

Requirements

• A High school diploma or GED is required
• Minimum of 2 years of experience in material handling, inventory replenishment, or customer service
• Proficiency in Microsoft Office applications, particularly Word and Excel
• Strong attention to detail and accuracy
• Excellent verbal and written communication skills
• Self-motivated with strong organizational and time management abilities
• Proven ability to prioritize tasks, meet deadlines, and work independently
• Professional demeanor with a strong commitment to customer service
• High regard for safety, quality, and strict adherence to protocols, policies, and procedures

Nice To Haves

• Good Manufacturing Practices (GMP) is a plus

Responsibilities

• Oversee consumables, chemicals, samples, and other materials.
• Maintain accurate inventory records and process requests for inventory movement on and off-site.
• Monitor slow-moving and obsolete inventory, conduct cycle counts, and support annual physical inventories.
• Generate and maintain inventory reports and customer metrics.
• Perform desktop delivery of inbound packages.
• Ensure accurate tracking of expiration dates, lot numbers, and quantities.
• Utilize login functions and maintain GMP-compliant documentation.
• Serve as the primary point of contact for inventory-related inquiries.
• Communicate effectively with customers, purchasing directors, facility directors, and plant managers.
• Provide daily support, including order entry, reporting, metric tracking, and cost savings documentation.
• Manage backorder reporting, expedite orders, and coordinate direct factory shipments.
• Handle third-party support, quote management, document control, and resolution of invoice or pricing discrepancies.
• Coordinate outbound shipments, including hazardous materials, and ensure compliance with packaging and documentation requirements.
• Update and maintain Standard Operating Procedures (SOPs).
• Use various systems, including SAP, Citrix, Intranet, Avantor Inventory Management Systems, ChemSW, and customer-specific platforms.

Benefits

• Health and Wellness: Medical, Dental, Vision, and Wellness programs
• Time Off: Paid Time Off (PTO), Company paid holidays, Choice holidays, etc.
• Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount
• Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto, and home insurance
• Recognition: Celebrate your peers and earn points to redeem for gifts and products

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED