Onsite Service Tech Lead - LSS (Water based Systems)

Vallen•Sulphur, LA

39d•Onsite

About The Position

Put your maintenance and repair skills to good use at Vallen as a Lead Onsite Technician in the Vallen Safety Services group. In this position, you will lead technicians in the installation and/or inspection, testing, and maintenance of life safety systems and equipment for established customers on a scheduled basis.

Requirements

High School or GED
Minimum 4 Certifications (manufacturing/state) in a fire protection related field
NICET II or greater
Fire Alarm & Ext A and 5+ years' experience or
WBS Construction and 5+ years' experience
RME-I (if applicable)
Mechanically inclined
Advance communication, initiative, and problem-solving skills
Specific -- RELEVENT experience
Experience in the installation and/or maintenance, repair and service of life safety systems and equipment.
Advance industry segment knowledge.
Maintain minimum productivity of 90% within 60 days.
Demonstrated ability to successfully manage a Customer Acct or Project.
Ability to repair and service equipment sold by Vallen.
Current Motor Vehicle License with good driving record.
Commercial Driver's License required if carrying loads of hazardous materials.
Proficient with hand tools.
Able to complete repairs and maintenance of equipment in a timely and accurate manner.
Able to provide assistance, advice and training to Vallen associates and plant personnel.
Assist warehouse personnel with order fulfillment if needed.
Keep all certifications and licenses current and renewed by completing continuing education as required.
Ability to read, write and comprehend English (operational, process and quality instructions).

Responsibilities

Responsible for the quality of service provided to our customers, ensure that Vallen personnel are following Vallen standard operating procedures, and that assigned HTS technicians are being properly trained and utilized.
May also have scheduling responsibilities.
Leads small groups or on-site service centers within area of expertise.
May be responsible for interacting with the customers to coordinate job activities.
Responsible for ensuring all documentation associated with assigned tasks is filled out accurately, completely & turned in for proper invoicing.
Ensures all required copies provided to the customer upon servicing equipment.
In depth knowledgeable of all applicable regulatory standards pertaining to assigned duties, i.e., State, OSHA, and NFPA regulations, etc.
Responsible for Parts & Equipment requests.
Maintaining accurate inventories related to job and maintenance orders.
Assist shipping and receiving, unloading trucks, checking in merchandise, matching purchase orders to sales orders & distributing to sales associates for processing.
May include the use of company provided assets such as but not limited to: Company Vehicle, Inventory, Safety Equipment, Laptop, LSI Scanner, Test Equipment, Tools, Radio, Cell Phone, Fuel Card and/or Credit Card.
Associates are required to maintain proper care of all assets as defined by policies.