Onsite Sales Assistant

Homes By Dickerson Inc•Raleigh, NC

7h•Onsite

About The Position

As a real estate broker with Homes by Dickerson Real Estate Company, I am seeking a licensed Onsite Sales Assistant to support our senior onsite agents by providing consistent, professional coverage in our model homes. This role is ideal for a licensed real estate professional who enjoys working directly with buyers, thrives in a structured sales environment, and wants a clear pathway to becoming a full Onsite Sales Agent. You will serve as a frontline presence in our model homes—welcoming prospects, conducting showings, answering questions, capturing, and working leads and follow up, and ensuring a seamless handoff to the senior onsite agent for continued follow-up and contract conversion. You will rotate between a few communities/properties, primarily to cover scheduled days off, appointments, and onsite needs.

Requirements

Active North Carolina Real Estate License in good standing (required).
Active NCDL Required
Professional, customer-facing communication skills (in-person, phone, email, text).
Strong organizational habits and attention to detail, especially with lead documentation and buyer notes.
Ability to work independently onsite while following established processes and reporting expectations.
Comfort using CRM systems, spreadsheets, email, and calendar tools to track appointments and follow-up.
Ability to work a schedule that includes weekends and some holidays based on community traffic and coverage needs.

Nice To Haves

Onsite new construction sales experience (builder community or brokerage onsite experience).
Familiarity with the buyer journey in new construction (timeline, selections/design, financing milestones, contract-to-close).
Proven ability to convert walk-in traffic into scheduled follow-up appointments.

Responsibilities

Staff model homes during assigned hours and represent Homes by Dickerson with a polished, service-forward approach.
Greet walk-in visitors and scheduled appointments promptly and professionally.
Conduct model home tours and community/home site showings, highlighting product features, quality, and value.
Answer buyer questions clearly and accurately using approved community information, pricing guidance, and process expectations.
Capture buyer information accurately and completely (walk-ins, phone calls, online inquiries, and appointment traffic).
Ask thoughtful qualifying questions to understand timeline, budget, needs, financing status, and desired community.
Enter and maintain lead activity in the CRM and/or internal lead tracking system in accordance with company standards.
Maintain follow-up activity consistent with onsite direction (calls, texts, emails) while ensuring the senior agent remains the primary point of contact for closing activities.
Learn and consistently communicate Homes by Dickerson’s sales process, including next steps, pre-qualification expectations, appointments, and buyer journey milestones.
Coordinate a smooth, timely handoff of interested and qualified buyers to the senior onsite agent, including complete notes, key buyer priorities, and urgency level.
Keep senior onsite agents informed of onsite traffic, active prospects, and follow-up needs during coverage days.
Open/close model homes per assigned schedule and maintain a professional presentation (cleanliness, signage, collateral stocked, lights/locks/thermostats set per standards).
Ensure feature lists, and community materials are current and properly displayed.
Maintain compliance with company policies regarding disclosures, buyer registration, and Fair Housing practices.
Work across multiple communities/properties to provide consistent onsite coverage, including coverage for days off and scheduled gaps.
Collaborate with senior onsite agents and internal partners to ensure the onsite experience is consistent across communities.