Incora-posted 6 months ago
Full-time
1,001-5,000 employees

Our Incora Story is really taking off – we’d love you to join us for the journey. We are currently seeking an exceptional customer service professional to join us as an Onsite Representative. As the leading supply chain solutions business in the aerospace industry, customers are at the heart of our business. The On-Site Representative is accountable for representing Incora at customer production sites, interacting and coordinating directly with customer representatives and on-site functional area managers to effectively maintain and replenish customer supply locations. They also act as a liaison to assist in monitoring stock levels, resolving inventory and product discrepancies, and expediting critical needs in support of customer requirements.

  • Perform daily product to end user location maintenance (areas may include bins, cabinets, trays, etc. and/or a combination of these stocking locations)
  • Perform required maintenance and processing for shelf-life materials, including proper removal and disposal processes in alignment with customer and product specifications
  • Proactively initiate and/or respond efficiently to daily internal and external customer requirements; including interaction with the contract administration/customer service and customer production floor management to facilitate needs
  • Address on site quality assurance issues and forward to Program/Site Management and/or Quality Management for resolution
  • High school graduate
  • Proven customer service and interaction skills
  • Ability to deal tactfully, confidently, and ethically with both internal and external customers
  • Demonstrated excellence and commitment to a safe and hazard-free workplace
  • Fantastic communication skills
  • Continuous improvement mindset and willingness to learn and grow
  • Passionate about Incora Values and exceeding customer expectations
  • Great salary and benefits
  • 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees
  • Up to 80 hours of Vacation per year, increasing with length of service
  • Separate amount of Sick Time
  • 2 weeks paid parental leave
  • Generous discount portal only available to Incora employees via Perkspot
  • Employer paid Group Life Insurance at 1x salary, STD, and LTD
  • 401K plan with company match
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