Onsite Representative

Incora • Wichita, KS

1d • Onsite

About The Position

Our Incora Story is really taking off – we’d love you to join us for the journey. We are currently seeking an exceptional customer service professional to join us as an Onsite Representative As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business. The On-Site Representative is accountable for representing Incora at customer production sites, interacting and coordinating directly with customer representatives and on-site functional area managers to effectively maintain and replenish customer supply locations. They also act as a liaison to assist in monitoring stock levels, resolving inventory and product discrepancies, and expediting critical needs in support of customer requirements. About you A High school graduate with proven customer service, and interaction skills, with direct customer contact with the ability to deal tactfully, confidently, and ethically with both internal and external customers demonstrated excellence and commitment to a safe and hazard-free workplace. Fantastic communication skills, a continuous improvement mindset and the willingness to learn and grow. Most importantly you will be passionate about our Incora Values and exceeding customer expectations.

Requirements

• A High school graduate with proven customer service, and interaction skills, with direct customer contact with the ability to deal tactfully, confidently, and ethically with both internal and external customers demonstrated excellence and commitment to a safe and hazard-free workplace.
• Fantastic communication skills, a continuous improvement mindset and the willingness to learn and grow.
• Most importantly you will be passionate about our Incora Values and exceeding customer expectations.
• Applicants receiving a conditional offer of employment will be required to provide evidence of their U.S. person status to comply with the ITAR requirements.

Responsibilities

• Perform daily product to end user location maintenance (areas may include bins, cabinets, trays, etc. and/or a combination of these stocking locations)
• Perform required maintenance and processing for shelf-life materials, including proper removal and disposal processes in alignment with customer and product specifications.
• Proactively initiate and/or respond efficiently to daily internal and external customer requirements; including interaction with the contract administration/customer service and customer production floor management to facilitate needs.
• Address on site quality assurance issues and forward to Program/Site Management and/or Quality Management for resolution.
• Most importantly you will be passionate about our Incora Values and exceeding customer expectations.

Benefits

• An exciting package that includes great salary and benefits you would expect from a growing ambitious company, a chance to work in a first-class brand-new environment but most importantly we will offer you the chance to become part of our Incora story.
• We want you to share in the success of Incora, so every employee is eligible for one of our incentives programs.
• Incora offers 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees.
• Full-Time Non-Exempt employees receive up to 80 hours of Vacation per year, increasing with length of service. In addition, they will receive a separate amount of Sick Time.
• Family friendly policies such as 2 weeks paid parental leave.
• We believe every little helps by offering a generous discount portal only available to Incora employees vis Perkspot.
• Employer paid Group Life Insurance at 1x salary, STD, and LTD.
• Incora offers a 401K plan with company match.
• Very importantly we want to be with you to help your career take off and become part of the Incora Story

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees