Onsite Lifestyle Director (Savannah)

RealManage•Aubrey, TX

2d•$60,000 - $67,000•Onsite

About The Position

RealManage Elevated is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry. RealManage Elevated is a values-based company with the following values as our guiding principles: Integrity: we always do the right thing. Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship. Selflessness: more than teamwork; we are part of something special and much larger than any of us. Personal Relationships: we are a professional services company; people do business with people they like. Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better. Join RealManage Elevated fast-growing team where energy, teamwork, innovation, and contribution are highly valued. Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities. RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

Requirements

At least 1 year of event planning, management and execution is required.
At least two (2) years of Homeowner Association (HOA) management experience required.
Strong interpersonal, supervisory, and customer service skills are required.
Able to set priorities, plan, organize, and delegate effectively.
Must have a command of the English language, both written and verbal.
Excellent phone etiquette and ability to address resident concerns quickly.
Ability to work effectively under time constraints and deadlines.
Ability to read, understand, and explain financial statements, including balance sheets, income statements, and general ledger.

Nice To Haves

Bilingual (English/Spanish preferred).

Responsibilities

Lifestyle Event Management Plan, coordinate, promote, and implement community-wide, large-scale events with the partnership of the association’s social/events committee, if applicable.
Plan, coordinate, promote, and implement smaller, “pop-up” events to meet the needs of smaller sectors of the community demographics with the partnership of the association’s social/events committee, if applicable.
Manage association events and common area reservation rental calendars to ensure no scheduling conflicts, time for maintenance and repair to the amenities in conjunction with the maintenance team and/or association contractors.
Utilize community facilities and amenities to highlight all the association’s offerings.
Vendor management skills to ensure excellent vendor partnership and relationship building.
Secure all entertainment, food, decorations, and items necessary to execute the event.
Document event costs, details, layout, and planning details on association-owned tracking software to ensure trackability for the event execution over time.
Photograph community events and resident participation at each event.
Track event attendance and feedback over time to gauge resident engagement and assess lifestyle program success.
Provide a monthly lifestyle program report to the General Manager to review with the board of directors at their board meetings, to review recent events, and highlight upcoming events.
Act as the association's social committee liaison and solicit input and involvement from residents by attending committee meetings.
Manage all association communication channels, including, but not limited to, e-newsletter platform, paper newsletter publications, press inquiries and promotion, association public-facing websites, etc.