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The Onsite IT Service Desk, Desktop Support Technician/Analyst role is focused on providing comprehensive technical support for hardware and software issues in a Windows 10 and O365 environment. This position requires hands-on support, including remote assistance through VPN, and involves working with various technologies such as DHCP, Active Directory Azure, and SCCM. The role is contract-based for a duration of 6 months and requires A+ certification.