Onsite IT Endpoint Specialist

Masco • Greensburg, IN

18h • $27 - $43 • Onsite

About The Position

At Delta Faucet, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to create solutions that inspire and elevate the lives of all our customers. We welcome individuals from all backgrounds to join us on this journey toward inclusivity and excellence.
We are seeking an Onsite IT Endpoint Specialist to partner with our plant operations teams in driving efficiency and innovation on the manufacturing floor. In this role, you will design, implement, and support technology solutions that improve processes, enhance system performance, and enable smarter ways of working. From researching cost-effective tools and best practices to providing hands-on support for hardware, software, and mobile devices, you will play a key role in ensuring our operations run smoothly while advancing automation and digitization across the plant.

Requirements

• Exceptional knowledge of computer hardware, including desktops, laptops, handheld scanners, printers, and related devices.
• Minimum of 5 years of relevant IT support or endpoint management experience.
• Strong knowledge of Microsoft Windows 10/11, Windows Server, TCP/IP, and endpoint virtualization platforms.
• Hands-on experience with Microsoft Endpoint Configuration Manager (SCCM), Intune, and application packaging/deployment.
• Solid understanding of endpoint technologies, device management, and security solutions.
• Familiarity with mobile device management (MDM) solutions and enterprise imaging/deployment practices.
• Excellent troubleshooting, communication, and customer service skills with proven ability to work independently in fast-paced environments.

Nice To Haves

• Industry-related certifications preferred (A+, Network+, MTA, MCTS).
• Experience in manufacturing or plant floor support is a strong plus.

Responsibilities

• Apply research skills to identify, evaluate, and recommend innovative methods and solutions to complex business needs.
• Stay knowledgeable of emerging technologies, analyzing their potential impact and benefits for plant operations.
• Design, build, configure, deploy, and support endpoint technology solutions across hardware, software, and mobile devices.
• Provide endpoint application support and collaborate with IT teams to deploy, configure, manage, and optimize endpoint technologies (e.g., SCCM, Intune, MDM).
• Continuously assess endpoint performance for scalability, reliability, and user experience; implement improvements as needed.
• Develop and document troubleshooting procedures; conduct root cause analysis and implement preventative measures.
• Address endpoint-related integration challenges by partnering with IT teams and stakeholders.
• Provide training and knowledge transfer to IT support teams and end-users.
• Act as a subject matter expert for endpoint technologies, advising on best practices and solutions.
• Lead the implementation of endpoint solutions, ensuring seamless integration with existing infrastructure.
• Manage application and patch deployment to ensure compliance, security, and operational resilience.

Benefits

• Culture: Recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
• Wellbeing: Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
• Learning & Development: LinkedIn Learning access; internal opportunities to work on projects cross-company.
• Social Impact: Four employee-led and self-directed Business Resource Groups; Paid volunteer day annually; Employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed