Onsite General Manager

Associa•San Diego, CA

8d•$70,000 - $80,000•Onsite

About The Position

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com . Job Description A General Manager (on-site) is responsible for supervising the administrative support staff of the Community Association assigned. The General Manager I will also assist the lead General Manager with oversight and support of the various departments within the Community Association including Food & Beverage, Facilities Maintenance, Custodial, Landscaping, Lifestyle, etc. The General Manager I is the liaison to the lead General Manager and residents primarily, but will also occasionally interact with vendors, board members and committee members, as well as staff at the Associa Client Shared Service Center (CSSC) and within the branch office.

Requirements

Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
Knowledge of the Association Board of Directors, the General Manager, and how those roles interface with the requests of homeowners
Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
Knowledge of company policies, procedures and forms.
Knowledge of conflict resolution techniques at a proficient level.
Professional communication skills (phone, interpersonal, written, verbal, etc.).
Self-motivated, proactive, detail oriented and a team player.
Time management and time critical prioritization skills.
Associates Degree Required
3 - 5 years of directly related or closely related experience
3 - 5 years of Community Association experience
0 - 3 years of Management and/or Supervisory experience

Nice To Haves

Bachelors Degree Preferred

Responsibilities

Assist General Manager II/III with implementation of Board policy and directives within the scope of the management agreement.
Works with the board on strategic initiatives, policy governance and association projects.
Supervise all administration staff at the community.
Assist with employee hiring, training, supervising, and performance management.
Assist with preparing schedules and establishes priorities for routine and special work projects.
Assist with annual budget.
Assist with the administration of the various functions of the community within the projected and approved operating budget.
In conjunction with the General Manager II/III, act as a liaison between the Board of Directors and residents in the execution of the established policies and the conveyance of resident grievances.
In conjunction with the General Manager II/III, work as a liaison between the Board and legal counsel, as well as the Board and the Board Advisory Committees.
Other duties as assigned.