Onsite Frontline HR Generalist

eBay

271d • $84,800 - $146,900 • Remote

About The Position

At eBay, we're more than a global commerce leader — we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of commerce for enthusiasts. Our customers are our passion, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

Requirements

• 8+ years' experience working previously as a HR Generalist.
• An excellent practical knowledge of HR best practice policies and procedures and employment legislation in the US.
• Bachelor's degree or equivalent.
• Be approachable, personable, energetic, conscientious with the highest standard of integrity.
• Attention to detail & a pragmatic approach to problem solving.
• A passion for helping people by coaching, mentoring & supporting the business units.
• An individual with a sense of ownership and responsibility with a proven record of working on their own initiative.
• Ability to influence without authority and able to effectively hold both employees and management accountable for their actions.
• Strong communication, negotiation, and influence skills are essential to stand firm in adverse and challenging situations.
• Organized, innovative and results driven with the ability to manage multiple assignments in a dynamic, fast paced environment.

Responsibilities

• Build strong and influential working relationships with key partners including Operations Managers, PBP's, Legal and external vendors ensuring the delivery of effective, efficient, and professional end to end HR service.
• Continuously promote and drive engagement in cultural programs and initiatives to help build and sustain a positive culture.
• Drive the review and implementation of HR programs and guidelines in partnership with the broader People team.
• Respond and resolve HR-related inquiries from employees, managers, Centers of Expertise and vendors via email, slack, and in person against agreed Service Level Agreements.
• Support leadership and people managers with all people related matters, including addressing employee relations issues quickly, effectively and in line with local employment laws and regulations.
• Independently manage and resolve HR-related investigations, ensuring thorough and objective analysis of cases.
• Conduct detailed documentation and make fair and consistent recommendations regarding corrective actions in alignment with company policies, programs, and legal compliance.
• Provide recruitment & onboarding support including CV screening, and interviewing.
• Liaison with eBay payroll and People Tech Systems team on employee issues as needed.
• Mentor and coach People Managers providing expertise regarding employment legislation, compliance, and operational effectiveness and improvements.
• Facilitate ongoing proactive and reactive listening through interviews, focus groups, 1:1s.
• Synthesize insights and provide to applicable partners.
• Identify and assess training needs.
• Partner with Talent Development to offer support with the development and roll out of training programs.
• Support the People Business Partner with HR program delivery, including the performance review cycle process and goal setting.
• Collaborate with management to address employee feedback and concerns, fostering a culture of open communication and continuous improvement.
• Role-model good cultural values and work with leaders to turn culture vision into tangible actions.
• Willing to travel to other eBay sites in the US when required.

Benefits

• Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience.
• The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable).
• Full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: Bachelor's degree