Onsite Community Operations Manager (Talega)

RealManage•San Clemente, CA

39d•$80,000 - $88,000•Onsite

About The Position

Location: San Clemente, CA Position Type: FullâTime (Onsite) Salary Range: $80,000- $88,000 annually (DOE) Department/Job Category: ELVONS Reports To: Executive Director and General Manager Position Summary The Community Operations Manager provides operational, administrative, and analytical support to the Executive Director and General Manager in the oversight of the Talega Master Association (3,864 homes). This position encompasses governance operations, financial processes, compliance schedules, vendor coordination, association technology systems, and homeowner-facing functions. The role requires accuracy, confidentiality, strong communication, and high accountability. Community Summary Talega is located in the hills above San Clemente, the "Spanish Village by the Sea", on the Southern California Coast, midway between Orange County and San Diego. San Clemente features world-renowned beaches and surfing spots. Talega is a premier master planned community celebrating its 25th anniversary in 2025. The master Association is comprised of 3,864 homes. Talega is surrounded by beautiful mountains, open spaces and has plenty of outdoor trails for residents to explore. Company Overview RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraNet division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry. RealManage Elevated Onsite is a values-based company with the following values as our guiding principles: Integrity: we always do the right thing. Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship. Selflessness: more than teamwork; we are part of something special and much larger than any of us. Personal Relationships: we are a professional services company; people do business with people they like. Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better. RealManage Elevated Onsite is a fast-growing team where energy, teamwork, innovation, and contribution are highly valued. Each onsite location proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities.

Requirements

3+ years of community association management operational experience.
CMCA or CCAM certification required.
Advanced proficiency in Microsoft Word, Excel, Outlook, and PDF editing tools.
Strong understanding of financial statements (balance sheet, income statement, GL detail). Accounting or bookkeeping experience a plus.
Strong written and verbal communication skills, including drafting professional correspondence and detailed meeting minutes.
Ability to work independently, prioritize effectively, and meet deadlines within established SOPs.
Exceptional organizational skills, accuracy, and follow-through.

Responsibilities

Prepare, format, and distribute Board packets, Budget & Finance Committee packets, and Neighborhood Delegate materials at least one week before meetings.
Maintain and coordinate the annual master meeting calendar, including Board, committee, and Delegate schedules.
Attend Board and Budget & Finance Committee meetings; prepare draft minutes within 48-72 hours.
Maintain official governance records (agendas, minutes, exhibits, charters, committee rosters).
Support Delegate Meetings: agenda development, topic research, meeting facilitation support, attendance tracking, minutes, and action-item follow-up.
Communicate regularly with committee chairs to ensure alignment with association procedures and directives.
Process Accounts Payable for operating and reserve expenditures, including approval routing, GL coding, contract verification, and timely submission.
Track reserve expenditures and maintain the monthly Reserve Project Tracking Schedule.
Maintain Smart Property reserve software, including asset lifecycle updates and project progress entries.
Monitor daily cash balances for all TMC and TLC accounts and report irregularities.
Maintain investment logs; ensure compliance with investment and reserve policies.
Prepare and route reserve transfer documentation and support monthly reconciliation.
Maintain and update the delinquency list. Support communication with owners, corporate collections, and external collection firm regarding balances and payment plans.
Conduct financial analyses as assigned, including forecast support, project cost tracking, and variance reviews.
Maintain schedules of insurance policies, renewal dates, and certificates of insurance.
Track vendor contracts, expiration timelines, deliverables, and insurance requirements.
Manage the Association's e-file system, including resolutions, legal documents, minutes, and disclosures.
Update CiraNet (Owner Portal) with current documents, calendars, charters, and forms.
Prepare Annual Budget Disclosure Package (formatting, proofing, distribution, and posting).
Coordinate with auditors and accounting teams for annual audit and tax filings.
Support Reserve Study preparation and coordinate with reserve specialists.
Maintain all election-related documentation (candidate forms, ballots, required notices).
Track accidents, incidents, and risk-related reports.
Use association and company platforms (CiraNet, Smart Property), Microsoft Office, and internal RealManage systems for all job duties.
Ensure accuracy of owner accounts, vendor files, and reserve data.
Assist staff and committees with access, system navigation, and document retrieval.
Maintain professional communication with homeowners, committees, vendors, City staff, and business partners.
Represent TMC with professionalism and diplomacy in meetings and community settings.
Perform additional tasks, project assignments, and operational support as directed by the Executive Director, General Manager and/or Board.