Onsite Community Association Manager (PAZ2026)

RealManage•Phoenix, AZ

3d•$75,000 - $80,000•Onsite

About The Position

RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 16 states + Washington DC and serving a diverse array of clients including homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients. Responsibilities: Responsible for compliance with all of the community’s policies/procedures as defined by the Board of Directors Plans, develops and approves operational policies, procedures, methods and regulations related to general operating procedures Directs the work of all department managers Primary driver in the development of the annual operating, cash, and capital budgets. Develops periodic checkpoints to assess compliance of the published budget. Responsible for the timely preparation of monthly financial reports to the Board of Directors Coordinates the development of long-range and annual business plans aligned with association by-laws and policies Oversees the impact and effect of association policies/programs/processes. Recommends changes as needed Monitors quality of association products and services to ensure maximum member and guest satisfaction Secures and protects all the association assets Establishes and maintains on-going dialogue with members to elicit input on Association direction and improvements Coordinates with Board of Directors on the development and implementation of all strategic plans SECONDARY DUTIES/RESPONSIBILITIES: Plans, develops and approves specific operational programs, procedures, methods, rules and regulations in concert with general policies Evaluates committee activities that report to the General Manager Ensures compliance with purchasing policies and procedures Provide counsel to the Management staff to ensure all employees are properly trained, supervised, scheduled and are knowledgeable of their responsibilities Develops, maintains, and disseminates a basic management philosophy to guide all association personnel towards optimal operating results Supports internal controls Other duties as directed This description is not intended to be an exhaustive list of duties. Responsibilities may evolve based on Board direction and community needs. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.

Requirements

Minimum of two-years as an Onsite (HOA) property manager
Position requires driving - a valid DL and reliable transportation is needed
Customer service focused; CAMs service their client on a daily basis
Listening skills: CAMs need to listen to the problems of a client and provide a solution to meet the requests of the client
Proactive: CAMs must proactively communicate with their client, team members, and superiors
Management: CAMs must manage the budget, operations, schedules of a community association
Winner: RealManage has a winning culture and is second to none
Ability to sit for prolonged periods at a desk and work on a computer.
Ability to occasionally stand, walk, bend, or reach as needed.
Ability to lift or move objects up to 10–15 pounds (e.g., files, office supplies).
Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment.
Visual acuity to read printed materials, spreadsheets, and computer screens.
Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings.
Ability to work in a standard office environment with moderate noise levels.
Ability to work a standard schedule, with occasional extended hours as required.

Nice To Haves

CMCA or state-equivalent certifications desired
Associates degree or higher

Responsibilities

Responsible for compliance with all of the community’s policies/procedures as defined by the Board of Directors
Plans, develops and approves operational policies, procedures, methods and regulations related to general operating procedures
Directs the work of all department managers
Primary driver in the development of the annual operating, cash, and capital budgets.
Develops periodic checkpoints to assess compliance of the published budget.
Responsible for the timely preparation of monthly financial reports to the Board of Directors
Coordinates the development of long-range and annual business plans aligned with association by-laws and policies
Oversees the impact and effect of association policies/programs/processes.
Recommends changes as needed
Monitors quality of association products and services to ensure maximum member and guest satisfaction
Secures and protects all the association assets
Establishes and maintains on-going dialogue with members to elicit input on Association direction and improvements
Coordinates with Board of Directors on the development and implementation of all strategic plans
Plans, develops and approves specific operational programs, procedures, methods, rules and regulations in concert with general policies
Evaluates committee activities that report to the General Manager
Ensures compliance with purchasing policies and procedures
Provide counsel to the Management staff to ensure all employees are properly trained, supervised, scheduled and are knowledgeable of their responsibilities
Develops, maintains, and disseminates a basic management philosophy to guide all association personnel towards optimal operating results
Supports internal controls
Other duties as directed