Onsite Collections Representative - Mason, OH
About The Position
Please Note: After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, “Verint”. This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview. Work Location: This is an onsite position at our Mason office. Compensation: $16-$22/hour based on experience Training Schedule: 2 Weeks Training/4 Weeks Nesting Monday-Friday 7A-4P CST Production Schedule: After training and nesting - the production schedule is 8am-5pm 4 days a week and 10am-7pm 1 day a week Build Your Future! Come join our thriving team as a Onsite Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI? Paid training Team-oriented work environment Growth opportunity Generous bonus opportunity Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!
Requirements
- High School diploma or equivalent
- Access to high-speed Internet required.
- FDCPA knowledge preferred.
- Professional phone etiquette and solid negotiating skills.
- Positive attitude and strong customer service aptitude.
- Ability to problem solve and multitask.
- Willingness to maintain confidentiality.
- Ability to remain in a stationary position 95% of the time. We need you doing what you do best, reaching out to our consumers!
- Ability to exchange accurate information effectively over the phone.
Responsibilities
- Call consumers to secure payments on past due student loan accounts. Each call is unique…you’ll never get bored!
- Our Collections Representatives also need to ensure that all work is performed in compliance with company policies as well as local, state and federal collections laws and regulations. Detail-oriented people are a great fit!
Benefits
- Paid training
- Team-oriented work environment
- Growth opportunity
- Generous bonus opportunity
- Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
