Onsite Call Center Rep - Starting Monday, 1/19/2026 (Peachtree Corners)

Transworld Systems Inc.-posted about 20 hours ago
Full-time • Entry Level
Onsite • Duluth, MN
1,001-5,000 employees
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

Please Note: After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, “Verint”. This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview. Work Location: Peachtree Corners Office Compensation: $16.00/hour Paid Training Start Date: Monday, January 19, 2026 Training Hours: Monday thru Friday: 8am - 5pm EST (3 weeks + 2 weeks of Nesting) Hours of Operation (following training): Monday thru Friday: 7am - 9pm EST and Saturday: 7am - 6pm EST Please note: During Training, you will be assigned a set work schedule within the indicated hours of operation listed above. Build Your Future! Come join our thriving team as a Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI-CXBPO (part of TSI family of companies)? Paid training Team-oriented work environment Growth opportunity Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

  • Responsible for responding to daily customer requests, inquiries, and issues through various types of correspondence.
  • Provide thorough, efficient, and accurate documentation and updates in all required systems for each work event.
  • Identify root cause of issues and concerns and determine resolution.
  • Maintain and organize all pertinent back up information to substantiate payment postings as necessary.
  • Follow up in a timely manner to ensure customer satisfaction.
  • On calls, where applicable, our agents must offer and explain the value of non-regulated products and services (for example: home wiring, surge protection, and water heater repair).
  • Perform other duties as assigned by management.
  • High School Diploma or General Educational Development (GED) certificate or equivalent relevant work experience desired.
  • Exhibit strong attention to detail.
  • Good mathematical and analytical skills required.
  • Ability to maintain the highest level of confidentiality.
  • Proficient personal computer skills, including Microsoft Office.
  • Excellent interpersonal, written, and oral communication skills.
  • Ability to work in a team fostered environment.
  • Ability to work in a multi-tasked environment.
  • Ability to prioritize and organize work.
  • Ability to lift and/or move 20 pounds with or without accommodation.
  • Previous call center/customer service experience preferred.
  • Paid training
  • Team-oriented work environment
  • Growth opportunity
  • Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!
Track Jobs with Teal

Job Search Resources

•
Resume Builder
•
Resume Examples
•
Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service